FAQs
What is the primary role of the Clinic Receptionist at Integrated Surgery Outpatients?
The primary role of the Clinic Receptionist is to be the front line of welcoming patients, supporting the running of outpatient clinics, and assisting with administrative tasks such as preparing notes, inputting data, and booking appointments.
Is previous experience in a reception or customer-facing role required for this position?
Experience in a reception or customer-facing role is preferred, but it is not essential.
What qualities are valued for the Clinic Receptionist position?
The qualities valued for this position include being friendly, efficient, organized, empathetic, and understanding of patients at all times.
Who can I contact for more information about the job?
For further details or informal visits, you can contact Sophee Davies, Administration Manager, via email at sophee.davies@nhs.net or by telephone at 01604 544838.
Are there any specific diversity and inclusion initiatives at Northampton General Hospital?
Yes, Northampton General Hospital actively encourages applications from all protected groups, especially those from BAME, Disabled, and LGBTQ+ backgrounds, and promotes an inclusive and collaborative working environment.
What are the core values of the organization?
The core values of the organization include Compassion, Accountability, Respect, Integrity, and Courage.
Does the hospital support military veterans and reservists?
Yes, the hospital group is Defence positive and supports reservists, veterans, spouses, and partners.
Are informal visits to the department encouraged?
Yes, informal visits to the department are encouraged for those interested in the position.