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Clinical Support Administration Roles - Centralised Recruitment - B4

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Oxford University Hospitals NHS Foundation Trust

4d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Healthcare
  • Oxford
  • 6d left

AI generated summary

  • You should be passionate about impacting healthcare, thrive in dynamic environments, and be ready to support clinical staff in delivering excellent patient care.
  • You will coordinate patient pathways, liaise with clinical teams, manage records, monitor patient flow, schedule appointments, provide customer service, support ward operations, and enhance service delivery.

Requirements

  • Are you passionate about making a positive impact in the healthcare industry?
  • Do you thrive in a dynamic and compassionate environment?
  • If so, we have exciting opportunities for you!
  • Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for.
  • As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.
  • Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.
  • Centralised Recruitment
  • We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5.
  • This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.
  • This week are currently recruiting for the following Bands 4 and 5 role across the organisation:
  • Patient Pathway Coordinator, 02 vacancy, Fulltime, 37.5 hours, Site- John Radcliffe Hospital
  • When Applying Please
  • Include as much detail as possible in the application inc. qualifications, roles and responsibilities
  • Include a supporting statement and showcase your skills and experience
  • Specify if you have a strong desire to work in a certain department or role type
  • Let us know if you want full time or part time work
  • Shortlisting will be carried out on: W/C 21st May 2025
  • The interview date for successful candidates will be: 27th May 2025
  • Please note, this vacancy may close early if there are sufficient applications.
  • Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country.
  • It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
  • The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
  • Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
  • We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
  • These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.
  • Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
  • For further details / informal visits contact:
  • Name: Benolin Dhishanth
  • Job title: Resourcing Department Team Leader
  • Email address: benolin.dhishanth@ouh.nhs.uk

Responsibilities

  • - Coordinate and manage patient pathways, ensuring timely and efficient delivery of care.
  • - Liaise with clinical teams and departments to facilitate effective communication and collaboration.
  • - Maintain accurate records and documentation related to patient care and administrative processes.
  • - Monitor and manage patient flow within the hospital wards.
  • - Assist in the planning and scheduling of patient appointments and procedures.
  • - Provide excellent customer service to patients, families, and healthcare professionals.
  • - Support the operational efficiency of the ward environment.
  • - Participate in continuous improvement initiatives to enhance patient experience and service delivery.

FAQs

What is the job title for the roles being recruited?

The job title is Clinical Support Administration Roles - Centralised Recruitment - B4.

What is the purpose of the clinical support patient-facing administration workforce?

The clinical support patient-facing administration workforce is vital to our organisation, as they enable front-line Doctors, Nurses, and Allied Health Professionals to deliver excellent care to our patients.

How does the centralised recruitment process work?

The centralised recruitment process allows candidates to apply once for administration roles in bands 2-3 and 4-5 and be considered for multiple positions within our organisation, saving time and accessing a broader talent pool.

What specific position is currently being recruited for?

We are currently recruiting for the position of Patient Pathway Coordinator, with 2 full-time vacancies available at the John Radcliffe Hospital.

What are the working hours for the Patient Pathway Coordinator role?

The working hours for the Patient Pathway Coordinator role are full-time, totaling 37.5 hours per week.

When is the shortlisting and interview process taking place?

Shortlisting will be carried out during the week commencing 21st May 2025, and interviews for successful candidates will be held on 27th May 2025.

How should candidates apply for the position?

Candidates should include as much detail as possible in their application, including qualifications, roles, responsibilities, a supporting statement showcasing skills and experience, and specify their preference for full-time or part-time work.

What happens if there are enough applications for the vacancy?

Please note that this vacancy may close early if there are sufficient applications.

Who can candidates contact for further details or informal visits?

Candidates can contact Benolin Dhishanth, the Resourcing Department Team Leader, at benolin.dhishanth@ouh.nhs.uk for further details or to arrange informal visits.

What are the core values of Oxford University Hospitals NHS Foundation Trust?

The core values are compassion, respect, learning, delivery, improvement, and excellence, which underpin the quality healthcare we aim to provide.

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Oxford University Hospitals NHS Foundation Trust

A world renowned centre of clinical excellence and one of the largest NHS teaching trusts in the UK. Care to join us?

Science & Healthcare
Industry
10,001+
Employees
2011
Founded Year

Mission & Purpose

OXFORD UNIVERSITY HOSPITALS NHS FOUNDATION TRUST (OUH) is a world renowned centre of clinical excellence and one of the largest NHS teaching trusts in the UK. The Trust is made up of four hospitals - the John Radcliffe Hospital (which includes the Children's Hospital, West Wing, Eye Hospital, Heart Centre and Women's Centre), the Churchill Hospital and the Nuffield Orthopaedic Centre, all located in Oxford, and the Horton General Hospital in Banbury, north Oxfordshire. The Trust provides a wide range of clinical services, specialist services (including cardiac, cancer, musculoskeletal and neurological rehabilitation) medical education, training and research.