FAQs
What is the main responsibility of the Assistant Business Manager at Clinique?
The main responsibility is to create an exceptional customer experience while leading a dynamic team and maintaining high standards of visual merchandising in the store.
What qualities are we looking for in a candidate?
We are looking for qualities such as previous retail/customer service experience, a passion for providing personalized customer service, an approachable and friendly personality, and confidence in understanding and catering to customers' needs.
What is the working schedule for this role?
The role requires full-time commitment, specifically 37.5 hours over 5 days.
Is there any specific experience required for this position?
Yes, previous retail industry or customer service experience is required.
What type of training or investment will the company provide for employees?
The company will invest in your development and provide you with the necessary tools needed to succeed in your role.
Will there be flexibility in scheduling?
Yes, flexible availability across days and hours is desired, and you are encouraged to discuss your availability during the interview.
What is the work environment like at Clinique?
The work environment is focused on creating enjoyable and inspirational places for customers, emphasizing community engagement and a culture that nurtures talent and values creativity.
What is Clinique's approach to customer service?
Clinique aims to provide inspirational, authentic, and personalized customer service, with a strong emphasis on understanding customers' skin and makeup goals.
Is proof of eligibility to work needed for this position?
Yes, proof of the right to live and work in the country is required for the position.
How does Clinique view the importance of its employees in relation to customer experience?
Clinique believes that a great customer experience starts with a great people experience, promoting a culture where talent is nurtured and creativity is valued.