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Clinique - Consultant - Boots - 37.5 Hours

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The Estée Lauder Companies Inc.

9d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Cardiff

AI generated summary

  • You should have a passion for customer service, strong communication skills, flexible availability, and prior retail experience. A friendly personality and a desire to meet client needs are essential.
  • You will create exceptional customer experiences by selling skincare, makeup, and fragrance, ensuring education and inspiration while maintaining high visual merchandising standards.

Requirements

  • You will have:
  • A passion and energy to provide inspirational, authentic, and personalised customer service
  • A desire to understand your client’s skin and make up goals to confidentially recommend custom-fit routines.
  • An approachable and friendly personality
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Previous retail industry/customer services experience is beneficial
  • Proof of right to live and work in the country

Responsibilities

  • As one of our talented Clinique Consultants, you will be passionate about beauty, to create an exceptional customer experience making your client feel Valued, Respected, Connected and Confident while selling our market-leading products across the Skincare, Makeup and Fragrance.
  • With your passion for people, our company and products, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires and surprises & delights them.
  • While working with the rest of your dynamic team, you will help create a visually appealing shopping environment by maintaining high standards of visual merchandising.

FAQs

What is the job title for this position?

The job title is Clinique Consultant at Boots, offering 37.5 hours per week.

What is the main mission of Clinique?

Clinique’s mission is to provide the safest, most effective formulas in simple routines that bring remarkable results.

Is previous retail experience required for this role?

No, previous retail experience is beneficial but not required, as training will be provided to fill in any gaps.

What type of training can employees expect?

Employees can expect extensive training and development offerings to help them succeed in their roles.

What benefits are offered to employees?

Benefits include a competitive salary, commission scheme eligibility, annual leave, product discounts, mental health initiatives, and exclusive discounts through a benefits platform.

What kind of work schedule is expected for this position?

The position is full-time with a variable shift schedule, requiring flexible availability across days and hours.

What qualities are essential for a successful applicant?

Essential qualities include a passion for providing personalized customer service, an approachable personality, confidence in speaking with customers, and a desire to understand and recommend suitable products.

Are there any diversity and inclusion initiatives at Clinique?

Yes, Clinique is committed to being the most inclusive and diverse beauty company, respecting and caring for employees, communities, and consumers.

Where is the primary location for this job?

The primary location for this job is Cardiff, England.

How does Clinique support mental health for employees?

Clinique offers Mental Health Wellbeing Initiatives, including the Unmind App and an Employee Assistance Programme.

The Estée Lauder Companies Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.