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Clinique - Consultant - Fenwick - 11 Hours

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Newcastle

Requirements

  • You will have:
  • A passion and energy to provide inspirational, authentic, and personalised customer service
  • A desire to understand your client’s skin and make up goals to confidentially recommend custom-fit routines
  • An approachable and friendly personality
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview
  • Previous retail industry/customer services experience is beneficial
  • Proof of right to live and work in the country

Responsibilities

  • - Create an exceptional customer experience making your client feel Valued, Respected, Connected and Confident while selling our market-leading products across the Skincare, Makeup and Fragrance.
  • - Ensure that each customer has a unique and inspirational in-store experience which educates, inspires and surprises & delights them.
  • - Help create a visually appealing shopping environment by maintaining high standards of visual merchandising.

FAQs

What is the job title and location for this position?

The job title is Clinique Consultant at Fenwick, located in Newcastle upon Tyne.

What is the work schedule for this position?

The role is part-time, with variable shifts totaling 11 hours per week.

Is previous retail experience required for this role?

Previous retail industry or customer service experience is beneficial, but not strictly required as the company invests in employee development.

What kind of training will be provided?

The position offers extensive training and development opportunities to help you succeed in your role.

What are the key responsibilities of a Clinique Consultant?

Responsibilities include providing exceptional customer service, creating personalized skincare routines, maintaining visual merchandising standards, and ensuring a positive shopping experience for customers.

Are there any commission benefits associated with this position?

Yes, there is eligibility for a commission scheme in addition to a competitive industry salary.

What are the employee benefits offered?

Benefits include annual leave, family leave, product discounts, mental health wellbeing initiatives, and a benefits platform with exclusive discounts.

What makes Clinique committed to inclusivity and diversity?

Clinique aims to be the most inclusive and diverse beauty company by respecting and caring for employees, communities, and consumers, reflecting the diverse needs of their global customer base.

Will I need to discuss my availability for shifts?

Yes, flexible availability is required and candidates are encouraged to discuss their preferred working hours with the hiring manager during the interview.

Is there support for mental health and well-being?

Yes, the company provides mental health wellbeing initiatives, including access to the Unmind App and an Employee Assistance Programme.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.

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