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Clinique - Counter Manager - Boots - 37.5 Hours

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The Estée Lauder Companies Inc.

Oct 12

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
  • St Albans

Requirements

  • Previous retail industry/customer services experience
  • A desire to understand your client’s skin and make up goals to confidentially recommend custom-fit routines.
  • A passion and energy to provide inspirational, authentic and personalised customer service
  • An approachable and friendly personality
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Proof of right to live and work in the country

Responsibilities

  • As one of our talented Counter Managers, you will be passionate about beauty, creating an exceptional customer experience making your client feel Valued, Respected, Connected, and Confident while selling our market-leading products across our Skincare, Makeup, and Fragrance.
  • With your passion for people, our company, and our products, you will ensure that each customer has a unique and inspirational in-store experience that educates, inspires, and delights them.
  • While working with and supporting the rest of your dynamic team, you will help create a visually appealing shopping environment by maintaining high standards of visual merchandising.
  • To support you within this role, we will invest in your development and give you the tools needed to succeed.

FAQs

What is the job title for this position?

The job title is Clinique - Counter Manager at Boots.

What are the working hours for this position?

The working hours for this position are 37.5 hours per week.

What is the main responsibility of a Counter Manager?

The main responsibility of a Counter Manager is to create an exceptional customer experience, ensuring clients feel valued, respected, connected, and confident while selling Clinique's skincare, makeup, and fragrance products.

Are there any specific qualifications required for this position?

Yes, previous retail industry or customer service experience is required, along with a passion for providing personalized customer service and a desire to understand clients' skin and makeup goals.

Is there a commission scheme associated with this role?

Yes, there is eligibility for a commission scheme as part of the compensation package.

What kind of training and development opportunities are offered?

Extensive training and development offerings are provided to support the individual's growth in the role.

What benefits are included with the position?

Benefits include a competitive salary, annual leave, product discounts, mental health wellbeing initiatives, and a benefits platform with exclusive discounts.

Is there a diverse and inclusive work environment?

Yes, Estée Lauder Companies are committed to being an inclusive and diverse beauty company and encourage applications from a diverse range of candidates.

What qualities are important for a successful Counter Manager?

Important qualities include an approachable personality, confidence in customer interactions, energy to provide inspirational service, and flexibility in availability.

Where is the primary location for this job?

The primary location for this job is St Albans, England.

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The Estée Lauder Companies Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.

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