FAQs
What is the job title for this position?
The job title is Colleague at the Belfast Boucher location.
What is the main responsibility of a Store Colleague?
The main responsibility of a Store Colleague is to provide a positive customer experience and drive sales by delivering excellent customer service and assisting customers with their needs.
Is prior retail experience necessary for this role?
Retail experience is preferred but not essential; passion for craft and a willingness to learn are more important.
What skills are required for this position?
Candidates should possess high levels of enthusiasm, drive, and motivation, along with confident and clear communication skills. The ability to learn and share product expertise is also important.
What are the key tasks involved in this role?
Key tasks include operating the till, accurately handling transactions, carrying out stock replenishment, maintaining tidiness in the store, and participating in visual merchandising.
What benefits does Hobbycraft offer to its colleagues?
Benefits include a 25% discount card for Hobbycraft stores, generous holiday entitlement that increases with service, a creative working environment, company pension contribution, Cycle to Work Scheme, Employee Support Programme, and colleague social events.
Are there opportunities for career development in this role?
Yes, there are plenty of opportunities for development and to take on new challenges every day within the company.
How important is product knowledge for this role?
Product knowledge is very important, as Store Colleagues are expected to demonstrate their expertise to customers and assist them in finding the right products.
What qualities are needed to succeed in this job?
To succeed in this job, one should be passionate about craft, enthusiastic, motivated, flexible, and possess good communication skills.
Is flexibility required for this position?
Yes, candidates must be flexible to accommodate the business's trading needs.