Hospitality & Retail

United Kingdom

Chelmsford

Hobbycraft is an arts and crafts superstore retail chain in the United Kingdom.  When the company started out there were only small independent arts and crafts suppliers, however a number of other online and High Street retail chains now operate in the same market place as HobbyCraft.

Retail & Consumer Goods

Hobbycraft

As a Store Colleague you will play an active role in providing a positive customer experience and driving sales<ul><li>Delivering excellent customer service whilst exceeding our customers’ expectations</li><li>Operating the till and accurately handling cash, credit/debit cards and gift cards transactions</li><li>Carrying out stock replenishment, ensuring all areas of the store remain tidy</li><li>Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customers</li><li>Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor</li></ul>About you<ul><li>Retail experience preferred but not essential</li><li>Must be passionate about all things craft and want to inspire others</li><li>Ability to learn and share expertise of products to fit customer’s needs</li><li>High levels of enthusiasm, drive and motivation</li><li>Confident and clear communication skills</li><li>Must be flexible in order to accommodate the business trading needs</li></ul>Benefits at Hobbycraft<ul><li>25% Discount Card for Hobbycraft Stores</li><li>Generous holiday with an increase each holiday year</li><li>A creative working environment</li><li>Company pension contribution</li><li>Cycle to Work Scheme</li><li>Retail Trust - Employee Support Programme&nbsp;</li><li>Colleague Social Events&nbsp;</li></ul>

As a Store Colleague you will play an active role in providing a positive customer experience and driving salesDelivering excellent customer service whilst exceeding our customers’ expectationsOperating the till and accurately handling cash, credit/debit cards and gift cards transactionsCarrying out stock replenishment, ensuring all areas of the store remain tidyBe involved with our visual merchandising to ensuring the store is well presented and inspiring to our customersDemonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floorAbout youRetail experience preferred but not essentialMust be passionate about all things craft and want to inspire othersAbility to learn and share expertise of products to fit customer’s needsHigh levels of enthusiasm, drive and motivationConfident and clear communication skillsMust be flexible in order to accommodate the business trading needsBenefits at Hobbycraft25% Discount Card for Hobbycraft StoresGenerous holiday with an increase each holiday yearA creative working environmentCompany pension contributionCycle to Work SchemeRetail Trust - Employee Support Programme Colleague Social Events 

Colleague - Chelmsford

Requirements

Responsibilities

Hobbycraft

Mission & Purpose