FAQs
What is the primary role of a Command Center Operator III?
The primary role is to serve as the point of contact for Confidential Client Operations Command Center, providing concise communication to various stakeholders and ensuring campus conditions are normal or optimized.
What kind of skills are required for this position?
Required skills include general knowledge of commercial and industrial HVAC concepts, understanding of major building management systems, excellent communication skills, proficiency in Microsoft Office applications, and strong organizational and decision-making skills.
What kind of experience is necessary for this role?
Candidates should have a trade school certificate and a high school diploma with a minimum of 4 years of relevant work experience, or a bachelor’s degree in a technical field (no years of work experience required).
What is the work schedule for a Command Center Operator III?
The position requires availability 24/7 for assistance and emergency response, including the possibility of working holidays.
Is a valid driver's license required for this position?
Yes, a valid driver's license recognized by New York State is required.
What type of environment can I expect to work in?
You can expect a fast-paced environment that requires the ability to manage high-stress situations effectively.
Will I receive training on building systems and operations?
Yes, the role involves utilizing education and experience, as well as collaboration with internal subject matter experts to ensure proper operations and monitoring of building systems.
Are there opportunities for advancement in this role?
Yes, there is a continuous drive to improve processes, which can present advancement opportunities within the organization.
What is the company’s stance on diversity and inclusion?
Willdan is an equal opportunity employer and does not discriminate based on race, gender, disability, or any other protected classification. They are committed to diversity and inclusion in the workplace.
Will I need to perform physical tasks as part of this job?
Yes, the position may involve performing facilities work requests and supporting equipment repairs and maintenance as required.
