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Commercial externe

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Hilton

15d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Paris

AI generated summary

  • You need excellent presentation, dynamism, motivation, strong interpersonal skills, and organization. Must be bilingual in English with 3 years of relevant experience; OnQ/Delphi knowledge is a plus.
  • You will market the hotel for MICE, promote quality services, prospect clients, analyze competition, develop commercial strategies, report activities, and organize client events.

Requirements

  • Une excellente présentation, un dynamisme, une forte motivation, le sens du relationnel, une bonne organisation et une démarche proactive sont les qualités essentielles à la réussite de cette fonction.
  • Vous êtes bilingue en anglais et justifiez de 3 années d'expérience dans un poste similaire.
  • La maîtrise d’OnQ et/ou Delphi serait un plus, la connaissance de Lanyon et Travelclick serait apprécié.

Responsibilities

  • Commercialiser l’hôtel sur le marché MICE afin d’atteindre les objectifs Hébergement, Séminaires & Banquets et Restauration.
  • Promouvoir l’image de l’hôtel en garantissant la qualité des prestations.
  • Prospecter sur votre marché local et international.
  • Fidéliser le portefeuille client existant et développer de nouveaux prospects (salons professionnels en France et à l’étranger, télémarketing…).
  • Analyser la concurrence, apporter des informations pertinentes contribuant à la stratégie tarifaire / Participer à la définition des objectifs et actions commerciales.
  • Participer à l’élaboration, la réalisation du plan d’action commercial de l’hôtel.
  • Réaliser les rapports d’activité. Suivre la base de donnée contacts clients et la mettre à jour régulièrement.
  • Organiser des cocktails ou repas clients.

FAQs

What is the main responsibility of the Commercial externe position?

The main responsibility of the Commercial externe is to prospect and develop new clients in the MICE sector while ensuring optimal client follow-up to maintain satisfaction and loyalty.

What qualifications are required for the Commercial externe role?

Candidates must have excellent presentation skills, strong motivation, good organizational skills, and a proactive approach, as well as being bilingual in English and having at least three years of experience in a similar role.

Is experience with OnQ or Delphi necessary for this role?

While mastery of OnQ and/or Delphi is a plus, it is not strictly necessary. Familiarity with Lanyon and Travelclick would also be appreciated.

What type of client base will the Commercial externe be working with?

The Commercial externe will be working with a diverse client base, focusing on the MICE (Meetings, Incentives, Conferences, and Exhibitions) market, both locally and internationally.

What kind of benefits can employees expect when joining the team?

Employees can expect benefits such as recognition programs, profit sharing based on results, a 90% reimbursement of public transport (NAVIGO), advantageous health insurance, access to an employee restaurant, and the Go Hilton travel program.

Will the Commercial externe need to work on reports and activity tracking?

Yes, the Commercial externe will be responsible for creating activity reports and maintaining an updated database of client contacts.

Is there a special program for employee recognition?

Yes, the hotel offers programs that recognize and reward team members for their contributions.

What can new hires expect in terms of the work environment?

New hires can expect a welcoming and supportive work environment, as Hilton was recognized in 2024 as the "First" Company where it is great to live and work by Great Place To Work.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay