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Commercial Loan Servicing Representative

  • Job
    Full-time
    Junior Level
  • Business, Operations & Strategy
    Banking & Finance
  • Hyderabad, +1
  • 24d left

AI generated summary

  • You need 2+ years in Operations or related experience, flexibility, teamwork, professionalism, strong organizational skills, ownership, and the ability to motivate yourself and others.
  • You will manage loan documentation, update systems, generate queries, analyze reports, coordinate projects, and provide guidance on personnel policies while ensuring data accuracy and compliance.

Requirements

  • 2+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Flexibility towards work on different processes/assignments
  • Working with teams and be an active participant
  • Exhibits a commitment to the company
  • Ability to set priorities, plan and organize work
  • Demonstrates/maintains professional conduct under all circumstances
  • Takes ownership for the responsibilities
  • Motivates himself and the team in achieving team goals

Responsibilities

  • Perform moderately complex operations duties in support of either a service center or department environment
  • Require ability to interpret and understand loan documents and loan servicing agreements
  • Update, analyse the company's mortgage loan system of record and other systems with apt data
  • Generate systems queries of Loan Information, as when required/requested
  • Complete tasks that require the review of reports, system data, loan documentation, and other collateral or loan related information
  • Require considerable knowledge of company personnel policies and practices
  • Collect data and prepare related operational reports
  • Prepare input forms for automated data processing system
  • Utilize the company's internal operations to perform duties
  • Coordinate projects
  • Furnish information to authorized persons
  • Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation

FAQs

What is the primary role of a Commercial Loan Servicing Representative at Wells Fargo?

The primary role involves performing moderately complex operations duties to support commercial mortgage servicing, including interpreting loan documents, updating mortgage loan systems, and generating reports.

What are the minimum qualifications required for this position?

The minimum qualification is 2+ years of operations experience or an equivalent combination of work experience, training, military experience, and education.

Is team collaboration important in this role?

Yes, the role requires working with teams and being an active participant in group efforts.

What does the training or orientation process look like for new hires?

New hires will receive training on company policies, loan servicing processes, and the tools and systems used within the organization.

Are there opportunities for career advancement in this position?

Yes, Wells Fargo encourages career growth and development opportunities within the company.

What key skills are desired for candidates applying to this position?

Desired skills include flexibility in handling different processes, the ability to set priorities and organize work, and a commitment to professional conduct and team goals.

Is prior experience in commercial mortgage servicing required?

While it is not explicitly required, knowledge and experience in commercial mortgage servicing is preferred and beneficial for this role.

How does Wells Fargo handle diversity and inclusion in their hiring process?

Wells Fargo values diversity and welcomes applications from all qualified candidates regardless of various characteristics such as race, gender, and disability status.

What is expected regarding compliance and risk management in this role?

Employees are accountable for following risk programs and compliance obligations, including timely escalation of issues and making sound risk decisions.

What type of work environment can I expect at Wells Fargo?

You can expect a professional work environment that emphasizes strong customer relationships while maintaining a risk-mitigating and compliance-driven culture.

Finance
Industry
10,001+
Employees
1929
Founded Year

Mission & Purpose

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.