FAQs
What are the primary responsibilities of a Commercial Loan Servicing Representative at Wells Fargo?
The primary responsibilities include supporting customers with inquiries and complaints, monitoring the loan system, processing complex transactions, acting as the primary loan servicing contact, resolving customer issues, auditing loan systems, and collaborating with peers and managers to achieve goals.
What qualifications are required for this position?
The position requires a minimum of 2+ years of Commercial Loan Servicing experience or equivalent demonstrated through work experience, training, military experience, or education.
Are there opportunities for growth in this role?
Yes, there are opportunities for growth as the role allows for collaboration with experienced individuals and provides the chance to develop knowledge related to functions, policies, and compliance requirements.
Is there a deadline for applying to this job?
Yes, the job posting end date is February 27, 2025; however, the posting may come down early due to a high volume of applicants.
Does Wells Fargo have a diversity and inclusion policy?
Yes, Wells Fargo values diversity, equity, and inclusion in the workplace and encourages applications from all qualified candidates, irrespective of various protected characteristics.
How does Wells Fargo address risk and compliance in this role?
Employees are accountable for executing all applicable risk programs, adhering to Wells Fargo policies and procedures, fulfilling risk and compliance obligations, and making sound risk decisions in alignment with the business unit's risk appetite.
Is there an accommodation process for applicants with disabilities?
Yes, accommodations for applicants with disabilities are available upon request during the recruitment process.
Does Wells Fargo have a drug-free workplace policy?
Yes, Wells Fargo maintains a drug-free workplace, and details can be found in their Drug and Alcohol Policy.
Will I interact with internal customers in this role?
Yes, the role involves interacting with internal customers as part of the support and collaboration efforts.
What type of judgments are expected from a Commercial Loan Servicing Representative?
The position requires the exercise of independent judgment while developing an understanding of functions, policies, procedures, and compliance requirements.