FAQs
What is the role of a Commercial Loan Servicing Representative at Wells Fargo?
The role involves supporting internal and external customers with inquiries regarding loan servicing needs, processing complex transactions, and acting as the primary contact for loan servicing related to construction monitoring and disbursements.
What are the required qualifications for this position?
The required qualifications include 2+ years of Commercial Loan Servicing experience or equivalent demonstrated through work experience, training, military experience, or education.
Are there any desired qualifications for the role?
Yes, desired qualifications include 2+ years of work experience in Commercial Lending Loan syndications (agented/non-agented portfolio) with exposure to Loan servicing and Loan trading.
What shift timings are available for this position?
The shift timings are from 1:30 PM IST to 10:30 PM IST or from 10:30 AM IST to 7:30 PM IST.
Is Wells Fargo committed to diversity and inclusion in the workplace?
Yes, Wells Fargo values diversity, equity, and inclusion and welcomes applications from all qualified candidates regardless of various protected characteristics.
Will candidates need to undergo background checks?
Yes, Wells Fargo conducts background checks as part of their recruitment process to ensure compliance with their hiring policies.
Is there a drug and alcohol policy at Wells Fargo?
Yes, Wells Fargo maintains a drug-free workplace and has a policy regarding substance use.
Can applicants request accommodations during the recruitment process?
Yes, applicants with disabilities can request accommodation during the application or interview process.
What responsibilities does this role include regarding customer support?
The responsibilities include resolving customer issues, preparing payoff letters, releasing collateral, and collaborating with peers and supervisors to achieve goals.
How does the role interact with internal customers?
The role requires interaction with internal customers to provide support, address inquiries, and resolve issues related to loan servicing.