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Commercial Planning Associate (Demand Planning)

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JTI - Japan Tobacco International

1mo ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Logistics
  • Dubai

AI generated summary

  • You have a commercial degree, 5+ years in Demand Planning/FMCG, excellent English (Arabic a plus), strong Excel skills, and attention to detail with a knack for numbers.
  • You will support customer service, manage data, track invoices, issue purchase orders, collaborate on forecasts, and coordinate inventories and shipments with various teams.

Requirements

  • You have a commercial education. A university degree or equivalent in Business, Logistics, or Supply Chain might be an advantage
  • At least 5 years of relevant business experience, preferably as a Demand Planner, Customer Services in FMCG and multinational environment
  • Excellent knowledge of the English language, Arabic might be an advantage
  • Computer Proficient (MS Office, especially Excel). SAP & Power BI knowledge is a plus
  • Affinity with numbers. Meticulous and with high attention to detail

Responsibilities

  • Supporting the Global Shisha Customer Service team and Sales Managers
  • Keep monitoring the progress of all tasks while reaching out to other stakeholders to guarantee a smooth flow of information and analysis required by the team to fulfil all Export Shisha (Nakhla) orders to various distributors worldwide
  • Responsible for managing Customer Master Data on both: Dynamics system and Spreadsheet
  • Responsible for reviewing all internal memos for new customers, prices, skw, and credit limits prior reflecting it on the system and spreadsheets. Liaising all updates with concerned stakeholders
  • Track customer invoices/credit notes; monitor customer collection in collaboration with finance and send internal reports for overdue invoices to stakeholders
  • Ensure timely purchase order issuance as well as good receipts booking and accurate update of budget file
  • Responding to all enquiries sent by email, and reverting to the sales team
  • Close collaboration with Sales, Marketing, and Finance to provide an 18-month rolling forecast - based on ASP, LE and the latest market strategy
  • Responsible for meeting all deadlines related to uploading forecasts on the system, which triggers the production volume planning on the factory side
  • Work closely with Distributors and sales to consolidate and review the inventory in the markets while also coordinating and following up on shipments' arrival to markets
  • Work closely with Marketing and NPD to update the SKW database

FAQs

What is the primary purpose of the Commercial Planning Associate position?

The primary purpose of the Commercial Planning Associate position is to proactively support the Global Shisha Customer Service team and ensure that all planning activities and required data are managed efficiently for order fulfilment.

What responsibilities will I have in this role?

In this role, you will support the Global Shisha Customer Service team, manage customer master data, track invoices and credit notes, ensure timely purchase orders, and provide demand planning and forecasting in collaboration with Sales, Marketing, and Finance.

What qualifications do I need to apply for this position?

To apply for this position, you should have a commercial education, preferably a university degree in Business, Logistics, or Supply Chain, along with at least 5 years of relevant experience in demand planning or customer services within an FMCG environment.

Is knowledge of languages a requirement for this position?

Excellent knowledge of the English language is required, and knowledge of Arabic may be an advantage.

What computer skills are necessary for this role?

You should be computer proficient, particularly with MS Office (especially Excel). Knowledge of SAP and Power BI is a plus.

What is the recruitment process like?

The recruitment process involves several steps, including a phone screening with Talent Acquisition, assessment tests, interviews, and potentially an offer. Each step is eliminatory and may vary by role type.

Will I receive feedback after applying for the position?

Yes, all candidates will receive feedback regarding their application status.

What kind of work environment does JTI promote?

JTI promotes a diverse and inclusive work environment and is committed to equal opportunity and providing reasonable adjustments to applicants with special needs.

JTI - Japan Tobacco International

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

We are JTI - Japan Tobacco International - and we believe in freedom. We believe the possibilities are endless when you are free to choose. In fact, we have spent the last 20 years innovating, creating new and better products for our consumers to choose from. This is how we have grown to be present in 130 countries. But our business is not just business. Our business is our people. Their talents. Their potentials. We believe that when our people are free to be themselves, to grow, innovate and develop, amazing things happen for our business. At JTI, we believe that a diverse and inclusive environment is fundamental to generate innovation and achieve amazing results. And, because of this, all applications are considered without distinction of race, gender, disability, nationality, religion, sexual orientation, age or any other. We don't expect anyone to feel they have to change to fit in. At JTI, we respect you and your choices, and here you are free to think what you want. So if you don't want to fit in, JTI is for you. Sure, work is important, but at JTI family and our relationships come first. We support you, while you work, so you can support the people who matter. That's why our employees, from all over the world, choose to be part of JTI. It's why 9 out of 10 would recommend us to a friend. It's why we've been certified globally as a Top Employer for eight consecutive years. So when you're ready to choose a career you'll love, at a company you'll love, feel free to join us. #JoinTheIdea.