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Commis 1 - Pastry

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Mandarin Oriental Hotel Group

14d ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    Education & Teaching
  • Abu Dhabi

AI generated summary

  • You need culinary experience in luxury hotels, preferably resorts, knowledge of kitchen operations and sanitation, and good English skills. Hotel management training is a plus.
  • You will prepare kitchen equipment, ensure food safety and hygiene, assist chefs, manage stock, maintain cleanliness, and provide exceptional service while anticipating guests' needs.

Requirements

  • Culinary experience within a luxury hotel is required, resort experience will be preferred
  • Postgraduate and/or Hotel Management School, Apprenticeship with the diploma is an advantage
  • Must have basic knowledge of kitchen operation, full knowledge of sanitation requirements in handling food
  • Ensure that kitchen operating equipment is maintained to proper standards
  • Required to have good English

Responsibilities

  • Ensures kitchen equipment is prepared for use.
  • Communication is polite and displays courtesy to guests and internal customers. Familiarity with property safety, first aid, and fire and emergency procedures is displayed and equipment is operated safely and sensibly.
  • Awareness of OH&S policies and procedures is demonstrated, and it is ensured that all procedures are conducted safely and within OH&S guidelines.
  • HACCP is implemented and practiced.
  • Pick up goods ordered from the store or other kitchens
  • Acceptance and storage of food deliveries
  • Ensure any stock is rotated regularly
  • To assist the junior chefs to carry out daily and weekly procedures including temperature checks, food labeling/dating and storage, and ensuring records of such are up to date
  • Minimize wastage/spoilage
  • Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
  • Actively participates in hygiene and HACCP programs
  • Any other duties, which may be assigned to you from time to time as directed by your supervisor or manager
  • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel
  • Inspire guests with an attitude of personal attention to their requests
  • A commitment to a sense of urgency, immediacy, and total responsiveness
  • Intuitively anticipate guests' needs and address them in a refreshingly unique manner
  • Proactively find opportunities for innovative service delivery
  • Demonstrate commitment to uncompromising standards of excellence
  • Approach each guest in a confident and welcoming manner
  • Work as a team with all other departments in their effort to delight the guests
  • Demonstrate a willingness to go the extra mile to exceed guests' expectations
  • Always taking care of guests’ security and privacy
  • Take personal responsibility for meeting guests' needs
  • Communicate effectively to always ensure service excellence

FAQs

What are the main responsibilities of a Commis 1 - Pastry?

The main responsibilities include ensuring kitchen equipment is prepared for use, communicating courteously with guests, implementing HACCP, accepting and storing food deliveries, assisting junior chefs with daily procedures, minimizing wastage, maintaining cleanliness in work areas, participating in hygiene programs, and providing excellent guest service.

Is culinary experience required for this role?

Yes, culinary experience within a luxury hotel is required, and resort experience is preferred.

What are the educational qualifications needed for this position?

A postgraduate and/or Hotel Management School qualification or an apprenticeship with a diploma is an advantage.

What specific skills are necessary for the Commis 1 - Pastry position?

Basic knowledge of kitchen operations, full knowledge of sanitation requirements in handling food, and good English communication skills are necessary.

Are there opportunities for additional responsibilities in this role?

Yes, additional responsibilities and tasks can be added at any time according to the needs of the business and hotel.

Will I have to attend to guest needs as part of my job?

Yes, anticipating and addressing guests' needs while providing personal attention is a key part of this role.

Is experience in HACCP and hygiene programs important?

Yes, actively participating in hygiene and HACCP programs is essential for this position.

How important is teamwork in this role?

Teamwork is crucial as you will work with all other departments to delight guests and ensure excellent service delivery.

Does the position require following specific safety and emergency procedures?

Yes, familiarity with safety, first aid, fire, and emergency procedures is required, and all operations must adhere to OH&S guidelines.

Is there a focus on minimizing food wastage in this job?

Yes, minimizing wastage and spoilage is a responsibility assigned to the Commis 1 - Pastry.

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Mandarin Oriental Hotel Group

Travel & Leisure
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and 7 residences in 23 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group. Mandarin Oriental’s aim is to be recognized widely as the best global luxury hotel group, providing 21st century luxury with oriental charm in each of its hotels. This will be achieved by investing in the Group’s exceptional facilities and its people, while maximizing profitability and long-term shareholder value. The Group regularly receives recognition and awards for outstanding service and quality management. The strategy of the Group is to open the hotels currently under development, while continuing to seek further selective opportunities for expansion around the world. The parent company, Mandarin Oriental International Limited, is incorporated in Bermuda and has a premium listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. Mandarin Oriental Hotel Group International Limited, which operates from Hong Kong, manages the activities of the Group’s hotels. Mandarin Oriental is a member of the Jardine Matheson Group.