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Communication Specialist (Internal Communications)

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FAO

15d ago

Applications are closed

  • Job
    Full-time
    Senior Level
  • Rome

Requirements

  • Minimum Requirements
  • • University degree in communication, social science, journalism, political science or a related field.
  • • Five years of relevant experience in communication, intranet/web publishing and/or design
  • • Working knowledge (proficient - level C) of English.
  • FAO Core Competencies
  • • Results Focus
  • • Teamwork
  • • Communication
  • • Building Effective Relationships
  • • Knowledge Sharing and Continuous Improvement
  • Technical/Functional Skills
  • • Experience in internal communications, including intranet, digital signage, and staff engagement content.
  • • Strong writing, reporting, graphic design, editing, and multimedia skills for diverse internal audiences.
  • • Proficiency with CMS (Typo3, SiteFinity) and familiarity with digital tools (MS Office, Adobe Creative Suite, Xibo, Viva Engage).
  • • Ability to develop and execute internal communication strategies aligned with corporate goals and report on impact.
  • • Experience in multimedia production for events.
  • Selection Criteria
  • • Relevant experience in internal communications within international organizations, preferably the UN.
  • • Proven ability to create engaging internal content (branding, graphics, video, written) under tight deadlines.
  • • Strong analytical skills with ability to develop, implement and report on internal communication strategies.
  • • Digital fluency with proficiency in digital communication tools, multimedia design, and engagement analytics.
  • • Excellent interpersonal and cross-cultural communication skills in diverse, multilingual and multidisciplinary settings.
  • • Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency.

Responsibilities

  • Research and analyse technical, social, economic, environmental, institutional and technology-related information, data and statistics and/or related policy issues to support internal and/or external communication.
  • Draft, edit and design a variety of corporate communications, branding and multimedia products aimed at an internal audience, ensuring consistency with FAO's communication policy according to corporate needs and priorities.
  • Draft, implement and monitor communication plans and strategies and provide day-to-day support for strategic outputs.
  • Compile and analyze data on internal communications, producing reports on engagement, feedback, and impact.
  • Develop media assets to enhance brand visibility and optimize internal communication platforms, including improving tools, systems, and processes.
  • Participate in multidisciplinary teams and/or lead working groups/teams; collaborate and coordinate with other Divisions/Offices/Centres on work groups and committees and promote communications best practices.
  • Coordinate and ensure the timely scheduling of content to internal communications platforms including digital signage, intranet and Viva Engage.
  • Support the creative direction of global staff events producing all branding and multimedia content.
  • Coordinate intranet operations, ensuring functionality and design consistency. Provide CMS support (Typo3, SiteFinity), liaise with technical personnel, train team members, and maintain guidelines and documentation.
  • Any other duties as necessary.
  • All communication materials will follow FAO clearance processes and comply with FAO standards, including:
  • FAOSTYLE: https://www.fao.org/3/cb8081en/cb8081en.pdf (available in six languages); FAO terminology: http://www.fao.org/faoterm ;
  • FAO Names Of Countries https://www.fao.org/nocs/en;
  • FAO Brand and policy book (available to staff). UN map standards (available to staff).

FAQs

What is the closing date for the application?

The closure date for the application is 17 February 2025, at 4:59 PM.

Where is the position located?

The position is located in Rome, Italy.

What is the duration of the contract?

The duration of the contract is 11 months.

What are the minimum educational requirements for this position?

The minimum educational requirement is a university degree in communication, social science, journalism, political science, or a related field.

How many years of experience are required for this job?

A minimum of five years of relevant experience in communication, intranet/web publishing, and/or design is required.

What language proficiency is needed for this role?

A working knowledge (proficient - level C) of English is required.

Is there a specific focus for this role?

Yes, the focus is on the creation and management of internal communications content, including writing, editing, graphic design, video, and workflow coordination.

Will I have any supervision in this role?

The incumbent operates independently with supervision focused on the quality of work output.

Are there opportunities for female candidates or candidates with disabilities?

Yes, qualified female applicants, qualified nationals of non-and under-represented members, and persons with disabilities are encouraged to apply.

Is there a requirement regarding the ethical conduct of candidates?

Yes, all candidates are required to adhere to the highest standards of integrity and professional conduct and to uphold FAO's values.

How can I apply for the position?

To apply, you must visit the FAO recruitment website, complete your online profile, and submit your application along with a letter of motivation.

Does FAO charge any fees during the recruitment process?

No, FAO does not charge any fees at any stage of the recruitment process.

Will I need to provide previous employment references?

Yes, candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work.

Is medical clearance required for this position?

Yes, the appointment will be subject to a certification that the candidate is medically fit for appointment, along with any residency or visa requirements.

Is the FAO a non-smoking environment?

Yes, FAO is a non-smoking environment.

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Mission & Purpose

The Food and Agriculture Organization (FAO) is a specialised agency of the United Nations focused on achieving global food security and eradicating hunger. The organisation works with governments, institutions, and communities to improve agricultural productivity, promote sustainable farming practices, and ensure that everyone has access to sufficient, safe, and nutritious food. FAO's ultimate mission is to end hunger and malnutrition, contributing to a world where food systems are sustainable and resilient. Their purpose is to support global efforts in creating a better future by promoting sustainable development, reducing rural poverty, and ensuring food security for all.