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Communications Project Manager – Office of Human Resources

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Carnegie Mellon University

Jan 4

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
  • Pittsburgh
  • Quick Apply

AI generated summary

  • You need a bachelor's degree (master's preferred), five years of communication experience, and a successful background check.
  • You will assess communication needs, manage projects, develop materials, evaluate campaigns, create user-focused content, document system updates, and contribute to newsletters.

Requirements

  • Bachelors degree required; Maters degree preferred.
  • At least five years communications experience.
  • Successful Background Check

Responsibilities

  • Assesses OHR and UCM communication needs and objectives. Works with senior management to develop and approve comprehensive communication plan.
  • Determines needs, materials and implementation of communications including medium for delivery and technical resources. Acts as a project manager to oversee work and ensure objectives are met.
  • Acts as a project manager to develop communication materials or implement communications plans. Establishes communication polices or procedures.
  • Assesses efficiency of communications campaigns. Solicits feedback from collaborators and identifies areas for improvement. Incorporates improvements into future communications plans.
  • Developing content including instructional and internal technical system guides prioritizing the end user experience.
  • Working closely with HR technology teams to ensure system updates or implementations are thoroughly documented for end users; assists with the development of in-system notifications.
  • Producing optimized content for multiple digital channels, diverse audiences and varied user types to clearly articulate complex concepts and translate them to easy-to-grasp documentation.
  • Tracking and managing a communication or document life cycle from the first draft to final publications.
  • Contributing content to The Piper newsletter, including staff spotlights and the annual write-up of Andy Award winners, and other projects in support of our partnership with UCM.

FAQs

What is the primary focus of the Communications Project Manager position?

The primary focus of the Communications Project Manager position is to manage communication projects for the Office of Human Resources and University Communications and Marketing, including technical writing assignments and the development of content to support OHR business processes and critical initiatives.

What qualifications are required for this role?

A Bachelor's degree is required, and a Master's degree is preferred. Additionally, candidates should have at least five years of communications experience.

What are the core responsibilities of the Communications Project Manager?

Core responsibilities include assessing communication needs, developing and approving communication plans, acting as a project manager for communication materials, evaluating the efficiency of communication campaigns, producing content for various formats, and managing a communication or document life cycle.

What qualities does the Office of Human Resources value in candidates?

The Office of Human Resources values flexibility, problem-solving abilities, exceptional customer focus, integrity, willingness to learn, and a positive approach aligned with the university's commitment to inclusion, collaboration, and cultural sensitivity.

Is there an opportunity for professional development in this role?

Yes, the position supports professional and personal development through opportunities arising from the work within the Office of Human Resources and the resources available to Carnegie Mellon employees.

Are there specific technical skills required for this role?

While specific technical skills are not listed, the ability to produce optimized content for digital channels and collaborate closely with HR technology teams to document system updates suggests a familiarity with digital communication tools and technical writing.

How does CMU support its employees?

Carnegie Mellon provides a comprehensive benefits package, including medical, dental, and vision insurance, a retirement savings program, tuition benefits, paid time off, observed holidays, and additional perks such as fitness center access and a free Pittsburgh Regional Transit bus pass.

What type of communication materials will I be responsible for creating?

You will be responsible for a variety of communication materials, including emails, online articles, PowerPoint presentations, system notifications, training materials, internal standard operating procedures, and quick guides.

Is this position full-time or part-time?

This position is full-time.

Are there any requirements regarding work authorization or sponsorship?

Yes, applicants must be currently legally authorized to work for Carnegie Mellon University in the United States, as CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity.

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Carnegie Mellon University

We learn, we make, we solve, we create, and we give it to the world.

Education
Industry
5001-10,000
Employees
1900
Founded Year

Mission & Purpose

Carnegie Mellon University founder Andrew Carnegie said: "My heart is in the work."​ No statement better captures the passion and drive of our people to make a real difference. At Carnegie Mellon, we're not afraid of the work. Our educational environment creates problem solvers, drivers of innovation and pioneers in technology and the arts. Employers in every field say our graduates are ready to hit the ground running the day they graduate. So, join us. Whether you're looking for a career or an education. Or both.