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Community & Events Manager



20d ago

  • Job
    Senior Level
  • Marketing
  • $80K - $100K
  • New York City
  • Quick Apply

AI generated summary

  • You need 5+ years B2B Marketing/SaaS exp, a Business/Marketing degree, event planning skills, customer-focused mindset, partnership marketing exp, project management skills, teamwork attitude, CRM knowledge, English fluency, and potentially French/Spanish/German.
  • You plan, host & track community events, webinars, and trade shows to drive pipeline growth for Aircall. Develop and execute event strategies to engage users and prospects, while analyzing community metrics and leveraging Ai for efficiencies.


  • A minimum of 5 years of experience of B2B Marketing or SaaS required
  • Higher education (e.g. Bachelor’s degree) in Business, Marketing or related fields
  • Experience in planning, executing and reporting on the success of marketing events
  • Customer-obsessed, experience in leveraging community to drive product advocacy
  • Experience in partner marketing & co-marketing with third parties
  • Proactive team player with positive attitude
  • Proficient in project management skills and tools.
  • Experience of working cross-functionally with Marketing and Sales teams as well as external agencies to deliver projects successfully
  • Excellent written and verbal communication skills in English
  • Hands-on and data driven mindset with strong organisational skills
  • Experience or working knowledge of CRM and marketing automation systems such as Salesforce, Marketo etc. will be highly advantageous
  • Fluency in English required, French, Spanish, or German a big plus.


  • Plan and execute community events & webinars, including coordination with alliance and channel partners, regional marketing leads, and the brand team.
  • Organise, run and host events, both virtual and in-person including live shows, webinars, workshops, sponsored events, customer events and networking events
  • Create a global event & webinar calendar, including promotion plan, production workbacks, stakeholder alignment and measurements of success
  • Delivery of events such as webinars and trade fair presence in order to drive pipeline, including the creation of event-in-a-box toolkits for internal (regional) and external (channel) stakeholders
  • Develop, implement, and iterate on strategies that drive community acquisition across both users and prospects within our market
  • Leverage community to identify and cultivate champions for Aircall that act as an extension to our brand Event budget and PO management
  • Event tracking, analysis and reporting, providing insights and recommendations for an iterative, scalable approach to improving future events.
  • Analyse community member growth, engagement and revenue impact
  • Leverage Ai for efficiencies


What qualifications are required for the Community & Events Manager role at Aircall?

A minimum of 5 years of experience in B2B Marketing or SaaS, a higher education degree in Business, Marketing or related fields, and experience in planning, executing, and reporting on marketing events are required qualifications for the position.

What responsibilities does the Community & Events Manager have at Aircall?

The Community & Events Manager is responsible for creating and maintaining a vibrant and engaged community around the Aircall brand, planning and executing community events and webinars, organizing and hosting both virtual and in-person events, driving community acquisition, leveraging community to drive product advocacy, and managing event budgets and tracking success.

Where can the Community & Events Manager position be based?

The Community & Events Manager position can be based in the Bay Area or in the NYC HQ of Aircall.

What language skills are required for the Community & Events Manager role at Aircall?

Fluency in English is required for the Community & Events Manager role at Aircall, with proficiency in French, Spanish, or German being a big plus.

What tools and systems knowledge is advantageous for the Community & Events Manager position?

Experience or working knowledge of CRM and marketing automation systems such as Salesforce, Marketo, etc. will be highly advantageous for the Community & Events Manager position at Aircall.

The phone system for modern business

Marketing & Advertising
Founded Year

Mission & Purpose

Aircall is the phone and communication platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 800 employees from 40 nationalities spread over 8 offices and was named one of Built In’s Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 2022.

Culture & Values

  • Trust & Commit

    We trust each other and commit to our mutual success. We earn trust from our commitment.

  • Excellence

    We're aiming high, and we know it. Even the smallest details are important to us. We only want the best for each other and our customers.

  • Customer Obsession

    We evaluate every decision through the eyes of our customers. They're our "True North."

  • Dare to be Bold

    We're risk takers. Trying, succeeding, failing - and trying again - are essential to who we are as a team and company. Large actions lead to big success.

  • Thrive Together

    We learn from each other and grow from it. Our common journey is how we grow together and innovate,


  • Medical Insurance

  • Competitive Salary

  • Flexible remote policy

  • Retirement Savings Plan

  • Fitness Fund

  • Commuter Benefits

  • Referral Bonus