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Community Impact Manager

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Amadeus

Nov 7

  • Job
    Full-time
    Senior & Expert Level
  • Sustainability
  • Quick Apply

AI generated summary

  • You should have a degree in Sustainability or related fields, 5-10 years in Community Impact or CSR, stakeholder engagement skills, project management experience, and strong communication abilities.
  • You will implement community impact initiatives, coordinate volunteer efforts, engage stakeholders, oversee project reporting, and assess local plans to align with global strategies.

Requirements

  • Holds a university degree in Sustainability, Business, Management, or a related discipline
  • 5-10 years of professional experience in Community Impact, CSR, Corporate Philanthropy, Corporate Volunteering, or Social Sustainability reporting, preferably within the private sector (ideally IT or Travel and Tourism), consultancy, or Corporate Foundation.
  • Experienced in engaging with key stakeholders, including employees, customers, industry associations, NGOs (Non-Governmental Organizations), communities, and other individuals/entities with influence.
  • Skilled in project and program management, as well as reporting.
  • Possesses knowledge in Sustainability, ESG (Environmental, Social, and Governance), Social Impact, and Community Impact.
  • Familiarity with the Travel Industry and Tech Industry is a plus.
  • Comfortable using community engagement platforms (e.g., Benevity).
  • Excellent verbal and written communication skills in English
  • Demonstrates strong project management skills, including budget management and team management, as well as effective communication and reporting abilities

Responsibilities

  • Drive the local implementation of Amadeus Community Impact Program:
  • Define Amadeus' global community impact annual plan in collaboration with key internal and external stakeholders. Work with them to translate the global community impact strategy into tangible and impactful actions across the company.
  • Actively coordinate its transversal execution across the company and monitor local and BUs community engagement plans' alignment with the global strategy and their successful delivery. Coordinate resource allocation to local community impact plans.
  • Lead and coordinate the organization of the Amadeus Volunteer Month,
  • Lead and coordinate implementation of Amadeus' Humanitarian Aid program and other global community impact flagship initiatives and partnerships.
  • Drive change management to ensure corporate alignment to the global community impact strategy.
  • Lead and coordinate Amadeus Community Impact Network
  • Lead the internal network that implements Amadeus' Community Impact Program locally (currently present in more than 70 countries).
  • Strengthen its functioning and coordination by building efficient communication channels, increasing its capacity and knowledge, bringing a clear sense of priorities and identifying synergies, facilitating best-practice-sharing, providing ongoing guidance and expertise, and assigning resources.
  • Collaborate with existing Amadeus' Employee Resource Groups to facilitate their contribution to Amadeus' Community Impact Program. Foster the creation of local Employee Volunteering Committees.
  • Drive the implementation of Amadeus global community impact projects
  • Actively engage with external stakeholders to reach project goals and planned impact on beneficiaries
  • Coordinate Amadeus project contribution internally, including participation of Amadeus volunteers, or contribution of Amadeus expertise and support
  • Coordinate project related reporting and impact measurement
  • Give input to internal and external communications teams
  • Coordinate Community Impact reporting
  • Define KPIs and assess local Community Impact plans.
  • Regularly monitor project implementation to ensure activities are aligned to program guidelines and priorities and reporting commitments are met.
  • Coordinate internal Community Impact Network and external partners reporting: reporting tool management, gathering relevant information and back-up information.
  • Coordinate regular Community Impact reporting and prepare input into Global Report

FAQs

What is the role of the Community Impact Manager at Amadeus?

The Community Impact Manager will support Amadeus' Social Sustainability strategy by implementing the global community impact strategy, strengthening societal resilience in operating countries, and coordinating community engagement plans.

What will the Community Impact Manager be responsible for?

The manager will be responsible for defining the global community impact annual plan, coordinating its implementation, leading volunteer initiatives, managing humanitarian aid programs, and ensuring corporate alignment with the community impact strategy.

What qualifications are required for this position?

Candidates should hold a university degree in Sustainability, Business, Management, or a related discipline, along with 5-10 years of professional experience in Community Impact or related fields.

What skills and experience are preferred for the ideal candidate?

The ideal candidate should be experienced in stakeholder engagement, project and program management, and have knowledge of Sustainability, ESG, Social Impact, and Community Impact, preferably in the IT or Travel and Tourism sectors.

What kind of work environment does Amadeus provide?

Amadeus fosters a caring environment that nurtures both professional and personal life, offering flexible working models to accommodate employee needs.

How does Amadeus approach diversity and inclusion?

Amadeus aspires to be a leader in Diversity, Equity, and Inclusion, creating a culture of belonging and fair treatment while attracting talent from diverse backgrounds.

What types of rewards and benefits does Amadeus offer?

Amadeus offers attractive remuneration packages, including bonuses, equity, healthcare insurance, pension plans, and support for lunch and transportation, among other benefits.

Does the company engage in global community impact initiatives?

Yes, Amadeus actively engages in global community impact projects and collaborates with external stakeholders to achieve project goals.

What is the role of the Community Impact Network?

The Community Impact Network consists of internal teams that implement Amadeus' Community Impact Program across more than 70 countries, facilitating communication and collaboration on community initiatives.

Will the Community Impact Manager be involved in reporting and measuring impact?

Yes, the manager will define KPIs, monitor project implementation, and coordinate community impact reporting, ensuring activities align with program guidelines and commitments.

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Amadeus

Technology
Industry
10,001+
Employees
1987
Founded Year

Mission & Purpose

Amadeus is a leading provider of advanced technology solutions for the global travel industry. Their innovative solutions empower travel agencies, airlines, hotels, and other travel service providers to streamline their operations, enhance customer experiences, and drive business growth. Amadeus offers a wide range of products and services, including reservation systems, airline IT solutions, travel agency platforms, hotel distribution systems, and travel data analytics. Their ultimate mission is to shape the future of travel by delivering cutting-edge technology solutions that enable seamless and personalised travel experiences. With a deep understanding of the industry and a commitment to innovation, Amadeus strives to transform the way people plan, book, and experience travel, while helping businesses thrive in the dynamic and competitive travel landscape.

Culture & Values

  • Customer first

    We listen carefully and work as partners. We keep our promises. We’re committed to our customers’ success.

  • Working together

    We respect and embrace diversity of all people and cultures. We collaborate across teams. We communicate clearly and act decisively.

  • Taking responsibility

    We’re accountable for our own work. We act as owners and use company resources carefully. We keep developing our skills.

  • Aiming for excellence

    We strive for outstanding results in a competitive market. We learn from our mistakes. We innovate and welcome change.

Benefits

  • Annual bonus

    Rewarding your work.

  • Equity plans

    To share in what you build.

  • Wellbeing programs

    Keeping you healthy.

  • Learning environment

    Always be excited to work at Amadeus.

  • Flexible workplace

    Because life comes first.