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Community Resource Coordinator

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WorkatHome-JobBoard

11d ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • Tampa

AI generated summary

  • You need a High School diploma or GED, 1-2 years of related experience, and must reside in Hillsborough County, preferably in the Tampa area.
  • You will connect members to community resources, support outreach efforts, conduct assessments, assist clinical teams, and document resources while ensuring compliance with health plan requirements.

Requirements

  • Requires a High School diploma or GED
  • Requires 1 - 2 years of related experience
  • Must reside in Hillsborough County, prefer Tampa area

Responsibilities

  • Provides support to members to connect them to known community and care resources in a cost-effective manner
  • Supports the coordination of community outreach resources available to members and promotes awareness of care/services
  • Serves as support for members on community and care resource inquiries and opportunities available to members
  • Supports all member related correspondence and educational materials to assist in the facilitation of a successful community connection
  • Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements
  • Provide assistance to the clinical team of nurses and social workers. Activities include, but are not limited to outreach, community education, informal guidance and member support
  • Conduct non-clinical general health assessments in order to refer members to appropriate care/services, resolve concerns on member's behalf, and gather information for medical providers and staff working within the organization
  • Conduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate care/services, resolve concerns on member's behalf, and gather information for medical providers in staff working within our organization
  • Conduct telephonic and/or in-person outreach to locate individuals and families in the community who are hard to reach
  • May make visits to individual homes and/or community organizations
  • Working Knowledge of Social Determinants of Health (SDOH) barriers
  • Performs other duties as assigned
  • Complies with all policies and standards

FAQs

Is this position remote?

Yes, this is a remote/field position that requires face-to-face visits with members.

Where must candidates reside to apply for this position?

Candidates must reside in Hillsborough County, preferably in the Tampa area.

What is the purpose of the Community Resource Coordinator role?

The purpose of the role is to support community connection activities, helping members access community resources and promoting their care management journey in a cost-effective manner.

What are the educational requirements for this position?

The position requires a High School diploma or GED.

How much experience is required for this job?

The role requires 1 to 2 years of related experience.

What is the pay range for this position?

The pay range for this position is $17.17 - $26.97 per hour.

What kind of benefits does Centene offer?

Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and flexible work schedules.

What kind of activities will the Community Resource Coordinator be responsible for?

Responsibilities include connecting members to community resources, conducting health assessments, supporting clinical teams, and performing outreach to locate individuals in the community.

Is experience with Social Determinants of Health (SDOH) necessary?

Yes, a working knowledge of Social Determinants of Health (SDOH) barriers is required for this position.

Does Centene have a commitment to diversity?

Yes, Centene is an equal opportunity employer committed to diversity and values the unique characteristics of all individuals.

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