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Complex Injury Paralegal

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Keoghs

10d ago

  • Job
    Full-time
    Junior & Mid Level
  • Legal
  • Southampton
  • 4d left

AI generated summary

  • You need 5 GCSEs, litigation experience, strong communication skills, attention to detail, teamwork, resilience, and a client-focused, proactive approach.
  • You will support claim progression, prepare court documents, liaise with experts and witnesses, manage medical records, handle calls, conduct research, and ensure compliance with regulations.

Requirements

  • Minimum education standard of 5 GCSEs grades 5 or above or A-C with established interest in law either through further education (e.g. LPC or ILEX) or experience within a legal environment
  • Experience of and understanding of the litigation process, preferably in a file handling role
  • Good telephone and communication skills with people at all levels inside and outside the business
  • An ability to organise and prioritise tasks using initiative
  • Calm under pressure with the ability to re-prioritise and delegate effectively when required
  • An ability to maintain attention to detail when dealing with repetitive tasks
  • Self-confidence, with good literacy and IT skills
  • Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
  • Ability to work effectively within the Keoghs shared values framework
  • Personal Effectiveness
  • Team Commitment : Values others perspective
  • Resilience: Demonstrates self-control
  • Passion for Growth and Improvement: Systematically improves performance
  • Embracing Change: Responds positively to change
  • Business Focus
  • Client Care: Works to add value for the client
  • Decision Making
  • Negotiation, Influence and Persuasion
  • Commercial Insight: Considers and understands commercial implications

Responsibilities

  • You will work as part of a team, supporting those with responsibility for progressing each file from receipt of papers from the insurer client to resolution of the claim.
  • The role will include:
  • Delivery of agreed performance targets and quality standards
  • Preparing basic court documents; filing and serving court documents; and diarising of court orders and hearing dates
  • Liaising with experts and counsel regarding CVs, fees and availability for conferences, JSMs and hearings
  • Liaising with insureds and witnesses regarding attendance at conferences, JSMs and hearings. Drafting of witness summons.
  • Liaising with courts regarding hearings, applications and consent orders
  • Registering and updating CRU, notifying CRU of settlement
  • Maintaining experts summary, interim payment records and offer history within case management system
  • Arranging appointments for claimants to be seen by medical experts; chasing for reports; drafting medical records mandates; applying for records and police accident reports
  • Review of medical records and drafting summaries of those reviews using the records review spreadsheet
  • Review of photographic evidence and surveillance footage and preparing a precis of the evidence
  • Redaction of documents to ensure legal privilege maintained and/or no GDPR breaches
  • Fielding telephone calls and dealing with general queries received from parties involved in the claims including the insureds, insurers, experts and witnesses
  • Arranging payments where required
  • Conducting legal research.
  • To ensure compliance with the SRA Standards & Regulations
  • As competency in role increases, tasks will also include:
  • Preparing instructions to counsel to advise on papers, in conference or to attend hearings
  • Liaising with parties involved in claims including the insured and witnesses to obtain evidence and draft witness statements
  • Preparing disclosure lists of own evidence and reviewing third party disclosure, cross referencing with own evidence and expert evidence, identifying basic anomalies and inconsistencies
  • Attending client meetings and note taking where client approval given
  • Drafts non-strategic updates to clients and more complex court documents, subject to supervision.

FAQs

What is the main focus of the Complex Injury Paralegal role?

The main focus is to gain experience in large loss and complex injury work, assisting on catastrophic cases and large loss cases valued from £100k to £5M.

What qualifications are required for this position?

A minimum education standard of 5 GCSEs grades 5 or above or A-C is required, along with an established interest in law, either through further education (e.g. LPC or ILEX) or experience within a legal environment.

What skills are essential for this role?

Essential skills include understanding the litigation process, good telephone and communication skills, the ability to organize and prioritize tasks, attention to detail, self-confidence, and good literacy and IT skills.

What does the work schedule look like?

The working hours are 35 hours per week, Monday to Friday, from 9 am to 5 pm, with a 1-hour unpaid lunch break.

Where is the primary location for this role?

The primary location for this role is the Southampton Office.

Is this position permanent?

Yes, this is a permanent position.

Is experience in a paralegal role required?

While it is not mandatory, the position would particularly suit someone who already has experience working in a paralegal or similar role in a personal injury team and is looking to develop their skills in complex injury claims.

What kind of tasks will I be handling in this role?

Tasks will include preparing court documents, liaising with experts and witnesses, arranging medical appointments, conducting legal research, and ensuring compliance with SRA Standards & Regulations.

What are the values of the company?

Keoghs values include being connected, dynamic, innovative, and succeeding together.

What opportunities for growth does this role offer?

The role provides the opportunity to develop skills and understanding of complex injury work, including the potential for taking on more complex tasks as competency increases.

Keoghs

An insurance-focused, top 50 law firm, we act decisively for leading insurers and businesses in the insurance industry

Law
Industry
1001-5000
Employees

Mission & Purpose

We are a top 40 law firm, focusing on the insurance sector, acting on behalf of leading insurers, businesses and suppliers to the insurance industry for over 50 years. In 2020, we joined Davies, the specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. Handling general insurance claims of all types, from the lowest value disputes through to the largest catastrophic losses makes us a trusted strategic partner for our clients. We minimise indemnity spend by combining technical expertise, thought leadership and technology whilst improving processes and services to deliver market-leading outcomes.