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Compliance & Conduct Risk Officer

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Kroo

Oct 6

Applications are closed

  • Job
    Full-time
    Senior Level
  • Legal
  • London

Requirements

  • Demonstrable experience in delivering compliance monitoring activities, particularly in the context of ensuring alignment with Consumer Duty requirements.
  • Good knowledge of broad banking compliance, particularly related to banking, payments, unsecured lending, financial promotions, financial crime, and outsourcing, with an emphasis on conduct risk and customer outcomes.
  • Good understanding of risk assurance activities in a technologically driven bank, with a focus on identifying and mitigating conduct-related risks.
  • Sound knowledge of governance in a regulated environment
  • Flexibility in providing support across all Compliance areas of responsibility

Responsibilities

  • Monitor and report on adherence to Consumer Duty principles, ensuring customer-centric practices.
  • Provide training and guidance to employees on compliance and ethical standards.
  • Collaborate with senior management to ensure business practices meet regulatory obligations and minimise risk.
  • Monitor adherence to fair treatment of customers and transparency in communications.
  • Monitor and interpret relevant regulatory developments, guidelines, and legislation to ensure the Kroo’s practices remain compliant. Provide expert advice on the implications of regulatory changes and oversee the implementation of necessary adjustments.
  • Proactively identify potential conduct risks arising from business activities, products, or processes. Oversee implementation of effective mitigation strategies to prevent customer detriment and ensure market integrity.
  • Lead targeted assurance activities and audits to evaluate the effectiveness of controls in managing conduct risk. Identify areas for improvement and oversee the implementation of corrective actions.
  • Craft clear and effective policies and procedures related to conduct risk management. Ensure these are communicated and embedded across the organisation, fostering a culture of compliance and ethical conduct.
  • Stakeholder Engagement: Collaborate with various internal stakeholders, including product development, operations, and senior management, to integrate conduct risk considerations into the neobank's strategic decisions and product offerings.

FAQs

What is the main focus of the Compliance & Conduct Risk Officer role at Kroo?

The main focus is to support the second-line team in conduct-related aspects, ensuring fair treatment, ethical practices, and adherence to Consumer Duty standards.

What qualifications do I need for this position?

You need demonstrable experience in compliance monitoring, a good knowledge of banking compliance, and an understanding of risk assurance activities, especially in a technologically driven environment.

What specific responsibilities will I have in this role?

Responsibilities include monitoring adherence to Consumer Duty principles, providing training and guidance to employees, identifying potential conduct risks, and leading assurance activities to evaluate conduct risk management effectiveness.

How does Kroo support employee well-being?

Kroo offers mental health support through Spill, generous holiday time, personal days, and an employer-sponsored volunteer program to encourage giving back to the community.

What is the work schedule for this position?

The work schedule is Monday to Friday, with a mix of remote and office work, allowing flexible use of the London office.

Are there opportunities for professional development in this role?

Yes, as a fast-paced, high-growth start-up, Kroo is dedicated to providing room for growth and opportunities for employees to excel.

What benefits does Kroo offer to its employees?

Benefits include generous holiday time, personal days, a workplace pension, healthcare for employees and their families, and top-notch equipment for hybrid work.

How does Kroo ensure a diverse and inclusive workplace?

Kroo is committed to fostering a diverse and inclusive workplace, treating every employee with respect and support while making reasonable adjustments available throughout the recruitment process.

Can recruitment agencies submit resumes for this position?

No, agency resumes are strictly prohibited, and Kroo will not assume responsibility for fees incurred due to unsolicited resumes.

How should candidates apply for this position?

Candidates are requested to apply directly through the advertised platform and refrain from reaching out via email or LinkedIn for inquiries.

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Finance
Industry
51-200
Employees
2016
Founded Year

Mission & Purpose

Kroo is a bank with a conscience. A bank built to change banking. For good. Forever. That’s built for today’s culture. And fit for today’s climate. A bank for good. Where people, planet, and profit can peacefully coexist. Apply today for a feature-packed online current account.

Benefits

  • Hybrid working

    Work between our Holborn office and your home.

  • Share options

    Option to invest in the company’s success.

  • Pension scheme

    Save for the future. We’ll match your input up to 3%.

  • Birthdays off

    It’s your special day, spend it how you like!

  • Personal days

    Take time for you with 3 days on top of your holiday.

  • On-site gym

    Stay fit and healthy for free with our office based gym.