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Conference & Banquets Supervisor

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    People, HR & Administration
  • Dublin

AI generated summary

  • You need a high school diploma or G.E.D., 1 year of related and supervisory experience, and no specific license or certification is required.
  • You will lead team efforts, ensure guest satisfaction, manage event setups, maintain cleanliness and standards, assist in staff development, and uphold safety and service excellence.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: At least 1 year of supervisory experience.
  • License or Certification: None

Responsibilities

  • Ensure staff is working together as a team.
  • Inspect grooming and attire of staff and rectify any deficiencies.
  • Communicate with guests, other employees, or departments to ensure guest needs are met.
  • Respond to and try to fulfill any special banquet event arrangements.
  • Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
  • Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems.
  • Document pertinent information in appropriate department logbook.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
  • Develop and maintain positive working relationships with others, and support team to reach common goals.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested.

FAQs

What is the job title for this position?

The job title is Conference & Banquets Supervisor.

Where is the job location?

The job is located at The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland.

What are the main responsibilities of the Conference & Banquets Supervisor?

The main responsibilities include ensuring staff teamwork, inspecting staff grooming, communicating with guests to meet their needs, setting up banquet areas, maintaining cleanliness, assisting in hiring and training, and adhering to company policies and standards.

What qualifications are preferred for this position?

Preferred qualifications include a high school diploma or G.E.D. equivalent, at least 1 year of related work experience, and at least 1 year of supervisory experience.

Is this position management or non-management?

This position is classified as non-management.

Are there any specific physical requirements for this role?

Yes, the role requires the ability to stand, sit, or walk for extended periods, lift and carry objects weighing up to 50 pounds without assistance, and maneuver over various surfaces.

Do you offer any training for new employees?

Yes, the position involves assisting management in training new employees.

Is experience in the food and beverage industry required?

At least 1 year of related work experience in the food and beverage industry is preferred.

Are there any benefits associated with this job?

While specific benefits are not mentioned in the job description, working with Marriott International typically offers various employee benefits.

Do we support equal opportunity employment?

Yes, Marriott International is committed to equal opportunity employment and hiring a diverse workforce.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.