Logo of Huzzle

Conseiller bancaire à distance H/F/X

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Marseille

AI generated summary

  • You should be positive, adaptable, empathetic, and comfortable with digital tech. A Bac to Bac+3 or relevant banking/client experience is required. Enjoy teamwork and effective client interaction.
  • You will welcome clients, address inquiries, advise on personalized banking products, assist with digital solutions, and contribute to commercial development.

Requirements

  • • Positif(ve) et accueillant(e), vous êtes capable de vous adapter à chaque profil client
  • • Vous adoptez la bonne posture par vos conseils, votre écoute et votre empathie
  • • Vous aimez travailler au sein d’un collectif
  • • Vous êtes à l’aise avec les nouvelles technologies digitales
  • • Vous êtes diplômé(e) d’un Bac à Bac +3 ou bénéficiez d’une expérience bancaire ou en relation client

Responsibilities

  • Accueillir et traiter les demandes clients
  • Conseiller les clients et leur proposer des produits et services bancaires personnalisés (moyens de paiement, crédit à la consommation, épargne et assurance/prévoyance)
  • Accompagner les clients à l’utilisation des solutions digitales
  • Participer au développement commercial

FAQs

What are the main responsibilities of the Conseiller bancaire à distance?

As a Conseiller bancaire à distance, your main responsibilities include welcoming and processing client inquiries, advising clients on personalized banking products and services, assisting clients with digital solutions, and participating in commercial development.

What skills and qualifications are required for this position?

Candidates should be positive and welcoming, able to adapt to different client profiles, possess good listening and empathy skills, enjoy teamwork, and be comfortable with new digital technologies. A minimum education level of Bac to Bac +3 or relevant banking or customer relationship experience is required.

What kind of training will I receive?

You will benefit from comprehensive and progressive training that alternates between theoretical learning and practical application, along with personalized support within a team.

What career advancement opportunities are available?

There are rapid and personalized skills development opportunities, allowing you to progress within the Client Relationship Center and eventually advance to various positions in the agency.

What benefits do employees receive?

Employees enjoy various benefits, including remote work days depending on service needs, competitive remuneration (fixed and variable), profit-sharing, additional leave, a monetizable Time Savings Account, company restaurant or meal vouchers, advantageous parental policies, banking and housing benefits, health insurance, and participation in the company's social and economic committee (CE).

How can I apply for the position?

To apply, you submit your application and undergo our selection tests. If successful, you will have an interview with an HR representative and an operational manager. If your profile is retained, you will quickly sign your employment contract.

Why should I choose to work for SG?

Joining SG means integrating into a team of talents committed to their clients while having the opportunity to develop your skills in a supportive environment that values teamwork, diversity, and the complementarity of roles.

What is SG's stance on diversity and inclusion?

SG is an equal opportunity employer and prides itself on promoting diversity as a strength for the company. They are committed to recognizing and promoting all talents, regardless of their background or characteristics.

1-10
Employees

Mission & Purpose

Societe Generale is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth. Committed to the positive transformations of the world’s societies and economies, Societe Generale and its teams seek to build, day after day, together with its clients, a better and sustainable future through responsible and innovative financial solutions. Active in the real economy for over 150 years, with a solid position in Europe and connected to the rest of the world, Societe Generale has over 117,000 members of staff in 66 countries and supports on a daily basis 25 million individual clients, businesses and institutional investors around the world by offering a wide range of advisory services and tailored financial solutions. The Group is built on three complementary core businesses: - French Retail Banking which encompasses the SG and Boursorama brands. Each offers a full range of financial services with omnichannel products at the cutting edge of digital innovation; - International Retail Banking, Insurance and Financial Services, with networks in Africa, Central and Eastern Europe and specialised businesses that are leaders in their markets; - Global Banking and Investor Solutions, which offers recognised expertise, key international locations and integrated solutions. Societe Generale is included in the principal socially responsible investment indices: DJSI (Europe), FTSE4Good (Global and Europe), Bloomberg Gender-Equality Index, Refinitiv Diversity and Inclusion Index, Euronext Vigeo (Europe and Eurozone), STOXX Global ESG Leaders indexes, and the MSCI Low Carbon Leaders Index (World and Europe).