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Conseiller Commercial

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Europcar Mobility Group

7d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Marseille
  • Quick Apply

AI generated summary

  • You must be a talented communicator with a customer-focused approach, manage contracts and reservations rigorously, support business growth, and hold a valid driver's license. English required; other languages are a plus.
  • You will provide quality service to clients, offer personalized advice, manage rentals and reservations, oversee vehicle fleet, and assist in agency's commercial development while ensuring a positive image.

Requirements

  • Commercial de talent , vous apportez un accueil personnalisé dans un objectif de fidélisation en mettant en avant nos offres commerciales et nos services !
  • Excellent communiquant , vous nouez des relations de confiance avec nos clients et vous êtes le garant de notre image de marque.
  • Rigoureux , vous gérez le back office de l’agence : rédaction des contrats de location, prise de réservations, gestion de la flotte de véhicules, traitement des dommages et facturation.
  • Pragmatique , vous avez un rôle opérationnel important, en participant activement au développement commercial de votre agence.
  • Le cas échéant, vous assurez la préparation des véhicules dans le respect de nos exigences de qualité.
  • Pour rejoindre notre équipe, il vous faudra être titulaire du permis B et parler anglais (et parler d’autres langues sera un réel avantage).

Responsibilities

  • Rattaché(e) au Responsable de l’Agence, au sein d’une équipe dynamique, vous assurez un service de qualité à nos clients nationaux et internationaux : accueil, renseignement et conseil personnalisé.
  • Commercial de talent, vous apportez un accueil personnalisé dans un objectif de fidélisation en mettant en avant nos offres commerciales et nos services !
  • Excellent communiquant, vous nouez des relations de confiance avec nos clients et vous êtes le garant de notre image de marque.
  • Rigoureux, vous gérez le back office de l’agence : rédaction des contrats de location, prise de réservations, gestion de la flotte de véhicules, traitement des dommages et facturation.
  • Pragmatique, vous avez un rôle opérationnel important, en participant activement au développement commercial de votre agence.
  • Le cas échéant, vous assurez la préparation des véhicules dans le respect de nos exigences de qualité.

FAQs

What is the main role of a Conseiller Commercial at Europcar?

The main role of a Conseiller Commercial is to provide quality service to national and international clients, which includes personalized welcome, information, and advice, while also managing the back office operations related to vehicle rental contracts, reservations, and fleet management.

What qualifications are required for this position?

To join the team as a Conseiller Commercial, you need to hold a valid driver's license (permis B) and be proficient in English. Speaking additional languages is considered a significant advantage.

Is there room for career advancement at Europcar?

Yes, Europcar values the contributions of its employees and promotes internal advancement, recognizing the value of its collaborators.

What type of training does Europcar provide for new hires?

Europcar offers an innovative training program to all new hires starting from their arrival at the company.

What kind of work environment can employees expect?

Employees can expect a dynamic work environment that emphasizes teamwork, with collective bonuses and frequent individual performance challenges.

What are the financial benefits associated with this role?

The role offers a fixed salary plus an attractive monthly variable pay, along with a year-end bonus, meal vouchers (tickets restaurant), and health insurance (mutuelle).

What core values does Europcar Mobility Group emphasize?

Europcar Mobility Group emphasizes values such as respect, teamwork, responsibility, embracing change, and a willingness to help.

What types of customers does Europcar serve?

Europcar serves a diverse clientele, including individuals and businesses, offering various car and van rental services suitable for short or long-term use.

How does Europcar ensure customer satisfaction?

Customer satisfaction is central to Europcar's operations, supported by a strong network of over 8,000 employees across more than 130 countries who deliver mobility solutions.

What is the company culture like at Europcar?

The company culture at Europcar is collaborative, supportive, and focused on delivering unique services to each customer, fostering both individual and collective achievements.

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Europcar Mobility Group

Travel & Leisure
Industry
5001-10,000
Employees

Mission & Purpose

Europcar Mobility Group is a global provider of mobility solutions, offering a wide range of services including car rental, car sharing, and fleet management. The company focuses on delivering flexible and efficient transportation options to meet the diverse needs of its customers, whether for business or personal use. Europcar Mobility Group's ultimate mission is to redefine mobility by providing innovative and sustainable solutions that enhance the convenience and accessibility of transportation. Their purpose is to offer seamless, reliable, and eco-friendly mobility services that adapt to the evolving demands of a dynamic world, supporting both individual and corporate mobility needs.