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Conseiller de vente (temps partiel / 40-60%, m/f/d) - Fribourg

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Rituals

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Zurich

AI generated summary

  • You should be authentic, team-oriented, flexible, results-driven, and customer-focused, with strong communication skills and experience in beauty, cosmetics, or service-oriented roles.
  • You will provide expert customer advice, implement operational processes, present products effectively, and collaborate with the team to enhance customer service and sales strategies.

Requirements

  • Personnalité authentique et ouverte avec un sens aigu du travail en équipe et une grande flexibilité horaire
  • Conseiller orienté vers les résultats avec une excellence et une qualité de service élevées visant la satisfaction du client ainsi que d'excellentes capacités de communication
  • Affinité avec le monde de la beauté, le secteur cosmétique ou le secteur du lifestyle, avec une première expérience en tant que chargé(e) de clientèle, conseiller(ère) clientèle ou dans un poste similaire dans un secteur axé sur le service (par ex. commerce de détail, gastronomie, hôtellerie, tourisme)

Responsibilities

  • Conseil professionnel et passionné aux clients et fidélisation de la clientèle
  • Mise en œuvre de processus opérationnels axés sur le chiffre d'affaires sur la surface et dans l'entrepôt
  • Présentation des produits et des espaces de vente avec une bonne vision des offres, du chiffre d'affaires et de l'expérience d'achat de la clientèle
  • Application orientée solution de stratégies et de meilleures pratiques dans le service à la clientèle en collaboration avec l'équipe

FAQs

What type of employment contract is offered for this position?

The position offers a permanent employment contract with 13 salaries and a monthly bonus.

What is the work schedule for this part-time role?

The work schedule is part-time, ranging from 40-60% of full-time hours, with flexible hours available.

Is prior experience required for this position?

Yes, a prior experience in customer service or a related field, such as retail, hospitality, or tourism, is preferred.

What kind of training opportunities are available?

There are numerous training opportunities for personal and professional development, including pathways to become an expert or assistant store manager.

Are there any benefits for employees?

Yes, employees receive a 30% discount on Rituals products, regular gift products, and enjoy a warm and supportive workplace culture.

What is the company's stance on diversity and inclusion?

Rituals promotes a culture of mutual respect and inclusivity, ensuring that all employees feel engaged, appreciated, and recognized.

Will I have weekends off?

Yes, you may have the option to take up to two Saturdays off per month.

What qualities are you looking for in candidates?

We are looking for authentic and open personalities with a strong team spirit, flexibility in scheduling, and a strong focus on customer satisfaction and communication.

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Rituals

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!