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Consulting Account Lead, Google Cloud (English, German)

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Google

13d ago

  • Job
    Full-time
    Expert Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Darmstadt

AI generated summary

  • You need a bachelor's degree, 15 years of customer engagement experience, technical knowledge in IT areas, fluency in English and German, and strong communication skills for diverse audiences.
  • You will drive customer partnerships, accelerate GCP migrations, ensure value from Google Cloud, engage consulting teams, conduct QBRs, and advocate for customers to overcome adoption challenges.

Requirements

  • Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 15 years of experience navigating customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation and on-time delivery.
  • Technical experience in two or more of the following areas: data center infrastructure, operating systems, networking, security, system administration and/or service management.
  • Ability to communicate fluently in English and German for collaboration with international and local stakeholders.
  • Preferred qualifications:
  • Experience leading enterprise customers through business or technology transformations, with experience in large account/project management.
  • Ability to quickly grasp and explain technological and business concepts.
  • Excellent communication skills, with the ability to deliver presentations with messages to technology and business audiences and C-Level audiences.

Responsibilities

  • Drive the customer partnership for key strategic customers, from a delivery standpoint. Establish executive relationships with business and IT stakeholders to understand their objectives
  • Accelerate customer’s migration to GCP by influencing all relevant stakeholders and removing roadblocks
  • Ensure that customers derive maximum value from their investment in Google Cloud: assess their capabilities, collaborate with other Google stakeholders and prescribe recommendations to help them accelerate GCP deployments and achievement of their business targets
  • Engage Google Cloud Consulting teams (PSO) and partners in order to accelerate our customers’ transformation and successful adoption of Google Cloud
  • Leverage our adoption methodology and our transformation framework, conduct customer Quarterly Business Reviews (QBRs), advocate for customers to rapidly knock down adoption blockers, and coordinate across multiple work streams and teams to maintain customer momentum.

FAQs

What is the minimum educational qualification required for the Consulting Account Lead position at Google Cloud?

A Bachelor's degree or equivalent practical experience is required.

How many years of experience are needed for this role?

A minimum of 15 years of experience is required.

What technical areas should candidates have experience in?

Candidates should have technical experience in two or more of the following areas: data center infrastructure, operating systems, networking, security, system administration, and/or service management.

Is fluency in German required for this position?

Yes, the ability to communicate fluently in both English and German is necessary for collaboration with international and local stakeholders.

What types of customers will the Consulting Account Lead work with?

They will work with large enterprise customers, driving transformation and partnership with key strategic clients.

What responsibilities does the Consulting Account Lead have regarding customer partnerships?

The lead is responsible for driving the customer partnership, establishing executive relationships, and ensuring the customers derive maximum value from their investment in Google Cloud.

Will the Consulting Account Lead be involved in customer migrations to Google Cloud Platform (GCP)?

Yes, the role involves accelerating customer migration to GCP by influencing relevant stakeholders and removing roadblocks.

Are there opportunities for professional development in this position?

Yes, the role involves engaging with Google Cloud Consulting teams and partners to facilitate customer transformation and successful adoption of Google Cloud.

What is the goal of the Consulting Account Lead regarding customer satisfaction?

The goal is to increase value, retention, customer satisfaction, and ultimately expand the Google Cloud footprint.

Does Google Cloud have an equal opportunity employment policy?

Yes, Google is committed to equal employment opportunity regardless of race, color, nationality, religion, sex, or other identifiers as stated in their EEO policy.

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