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CONSULTOR/A DE PROCESOS ITIL

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Inetum

11d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    IT & Cybersecurity
  • Madrid

AI generated summary

  • You must have 5+ years in a similar role, experience with public administration offers, knowledge of BMC, ServiceNow, Microfocus, strong communication skills, and ITIL v3 certification.
  • You will support sales activities, manage opportunity lifecycles, understand client requirements, prepare service proposals, collaborate on product demos, and stay updated on industry trends.

Requirements

  • Al menos 5 años de experiencia laboral en una capacidad similar, es decir, función de preventa que involucre soluciones y servicios alrededor del software de Gobierno y Gestión de TI
  • Experiencia en la elaboración de ofertas en el ámbito de la administración pública
  • Experiencia con soluciones de BMC, ServiceNow, Microfocus …
  • Buenas habilidades de comunicación y trato con el cliente.
  • Certificación ITIL v3

Responsibilities

  • Apoyar al área de ventas en la planificación y ejecución de las actividades de generación de oportunidades
  • Responsable del ciclo de vida de las oportunidades
  • Determinar y comprender los requisitos técnicos y comerciales de los clientes
  • Preparar propuestas de servicios y soluciones para abordar los requisitos de los clientes
  • Colaborar con los equipos de operación en la realización de demostraciones de productos
  • Mantenerse al tanto de la evolución de los productos, el panorama competitivo y de la industria

FAQs

What is the primary mission of the CONSULTOR/A DE PROCESOS ITIL position?

The primary mission is to support the sales area in planning and executing activities for generating opportunities, managing the lifecycle of these opportunities, and understanding the technical and commercial requirements of clients.

What is the required experience for this role?

At least 5 years of work experience in a similar capacity, particularly in a pre-sales role involving solutions and services around IT Governance and Management software.

Is experience in public administration offers necessary for this position?

Yes, experience in preparing offers within the public administration sector is required.

What kind of solutions should candidates have experience with?

Candidates should have experience with solutions from BMC, ServiceNow, and Microfocus.

What certification is required for this role?

A certification in ITIL v3 is required.

What benefits does Inetum offer for this position?

Inetum offers an indefinite contract, competitive salary, flexible remuneration and benefits club, 22 vacation days plus 2 personal days, flexible hours, a flexible teleworking system, company training for professional development, and access to group company advantages.

Where is the job located?

The job is located in Madrid, Spain.

Is this position full-time or part-time?

This position is a full-time role with an indefinite contract.

What opportunities for professional development does Inetum provide?

Inetum provides training and opportunities for career advancement through a structured career plan.

How does Inetum position itself in the market?

Inetum is a European leader in digital services, striving to make a digital impact through innovation and performance for businesses, public sector entities, and society.

Consulting
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

Inetum is a global IT services and consulting company that offers digital transformation solutions, including IT consulting, software development, and managed services. Their mission is to help organizations improve their performance and adapt to technological changes through innovative and tailored digital solutions. Their purpose is to drive business growth and efficiency by leveraging technology to meet the unique needs of their clients and foster long-term partnerships.