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Consumables Department Manager

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  • Job
    Full-time
    Entry, Junior & Mid Level
  • Vancouver, +2

Requirements

  • Age – 16 or older

Responsibilities

  • Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
  • Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks
  • Delegate, assist and follow-up on the completion of price changes and feature sets
  • Delegate, assist and follow-up on modular completion in assigned area
  • Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.
  • Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
  • Ensuring associate breaks are taken in accordance with coverage.
  • Training, developing and offering feedback to associates.

FAQs

What is the role of the Consumables Department Manager?

The Consumables Department Manager is responsible for providing customer service by coordinating the activities of associates to complete assigned handheld terminal activities. This includes ensuring a zoned and stocked sales floor, maintaining merchandise, and creating a safe and clean environment while assisting customers with their shopping needs.

What are the primary responsibilities of this position?

The primary responsibilities include providing excellent customer service, delegating tasks related to customer availability processes, price changes, and modular completion, supporting with recovery and zoning activities, ensuring a safe work environment, managing associate breaks, and training and developing associates.

What is the minimum age requirement for this position?

The minimum age requirement for the Consumables Department Manager position is 16 years or older.

What is the starting pay rate for this position?

The minimum rate of pay for this position starts from $19.15, and the actual rate of pay will be determined based on relevant experience.

Are there any preferred qualifications for this position?

There are no specified preferred qualifications for the Consumables Department Manager position, but experience in retail management or customer service is often beneficial.

Will Walmart accommodate disability-related needs for this position?

Yes, Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Where is the primary location for this job?

The primary location for the Consumables Department Manager position is 2170 Louie Dr, Westbank, BC V4T 3E5, Canada.

What skills are important for the Consumables Department Manager?

Important skills for this role include strong customer service abilities, leadership and team management skills, effective communication, the capacity to delegate tasks, and the ability to maintain a safe and clean work environment.

How does the role contribute to a safe work environment?

The role contributes to a safe work environment by adhering to company policies and procedures, completing safety sweep logs, ensuring that displays and fixtures are secure, and keeping areas free of debris.

What is involved in the training and development of associates?

Training and development of associates involve providing guidance, feedback, and support, as well as ensuring that associates are knowledgeable about their roles, responsibilities, and customer service standards.

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Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.

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