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Consumer Panel Administrator

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NielsenIQ

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Oxford
  • Quick Apply

AI generated summary

  • You need a B.S. or B.A. in marketing, fluent English, Excel proficiency, data handling experience, and strong organizational skills. Preferred: R/Python experience and multitasking ability.
  • You will manage sample maintenance, motivate panel members, support call centers, oversee logistics and software, and collaborate with recruitment and operations teams for local project execution.

Requirements

  • Essential:
  • B.S. or B.A., preferably in marketing
  • Fluent English
  • Experience with Microsoft Excel, Word and PowerPoint
  • Ability to work in a cross-functional environment with several interacting teams
  • Experience handling, manipulating data
  • Ability to document work and effectively prioritize documentation
  • Able to Work in an individual and/or team setting
  • Preferred:
  • Experience with R
  • Experience with Python
  • Ability to work on multiple projects in parallel while managing and meeting changing deadlines and priorities
  • Excellent organizational, communication and interpersonal skills

Responsibilities

  • Executes the reception processes and associated project work for UK.
  • Onshore project work will be execution work that requires a local presence such as aspects of data queries that entail local inspection, contacts, or language.
  • Sample maintenance (recruitment requirements)
  • Panel members motivation (rewards points, gift catalogue, newsletters, Website, conquest, surveys, communications...)
  • Scanner and mobile application software maintenance
  • Call center panel supervision and support Teleperformance (Lisbon) & OLR (USA)
  • Direct attention to global external providers: OLR(USA) Logistic team (UK) Teleperformance (Lisbon), Telsolutions (USA) and local ones: communication & printing providers, etc...
  • Works in partnership with the country’s Input validation and Statistical Operations team according to execution requirements as defined by the process playbooks for Operations and associated project work.
  • Work with Recruitment in-house team.

FAQs

What does the Consumer Panel Administrator role entail?

The role involves executing data acquisition processes and maintaining samples of Consumer Panel households in the UK, while engaging local partners for smooth operations.

What are the essential qualifications for this position?

Essential qualifications include a B.S. or B.A. degree (preferably in marketing), fluency in English, experience with Microsoft Excel, Word, and PowerPoint, data handling experience, and the ability to work in a cross-functional environment.

Is experience with programming languages like R or Python necessary for this job?

No, while experience with R and Python is preferred, it is not a mandatory requirement for the position.

What kind of work environment can I expect?

You can expect a dynamic work environment that engages with both local and global companies, with flexible working hours and hybrid work options.

What benefits are offered to employees?

Benefits include flexible working hours, volunteer time off, access to LinkedIn Learning, an Employee-Assistance-Program (EAP), and opportunities for internal training.

How many Consumer Panel households are managed in the UK?

The position involves managing a sample of 30,000 Consumer Panel households in the UK.

Is teamwork important in this role?

Yes, the ability to work both independently and as part of a team is crucial in this role, as it involves collaboration with multiple interacting teams.

Are there opportunities for personal development in this job?

Yes, employees have access to learning platforms and internal training programs, along with a detailed onboarding agenda.

Does NIQ have a commitment to Diversity, Equity, and Inclusion?

Yes, NIQ is committed to reflecting diversity within its workforce and systematically embedding inclusion and diversity into all aspects of its operations and products.

How can I stay updated with NIQ's latest news?

You can follow NIQ on LinkedIn, Instagram, Twitter, and Facebook to keep up with their latest updates.

NielsenIQ

Consulting
Industry
10,001+
Employees

Mission & Purpose

NielsenIQ is a global leader in data analytics and consumer insights, specialising in providing businesses with comprehensive market intelligence and data-driven solutions. Their ultimate mission is to empower companies to make informed decisions by delivering accurate, actionable insights into consumer behaviour and market trends. NielsenIQ's purpose is to help businesses understand and anticipate consumer needs, optimise strategies, and drive growth through innovative analytics and data solutions.