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Content Associate

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Ivy

7d ago

  • Job
    Full-time
    Entry & Junior Level
  • Marketing
    Creative Arts & Fashion
  • Hyderabad, +1
  • Quick Apply

AI generated summary

  • You must know HTML, CSS, Sitecore, SNOW, and tools like PAT and EDS. Excellent communication, presentation, and interpersonal skills are essential for collaboration with a diverse team.
  • You will collaborate with teams to execute campaigns, ensure quality, communicate updates, support Sitecore builds, manage operational queries, and suggest process improvements daily.

Requirements

  • You are skilled in the tools and systems used by the HYD Marketing Content team, including but not limited to:
  • HTML, CSS, Sitecore, and SNOW
  • You are familiar with tools used by the Operations team and understand any dependencies (PAT, Backoffice, EDS, CSM etc.)
  • You have excellent communication and presentation skills, both verbally and in writing
  • You have strong interpersonal skills, and collaborate and work well with a diverse team at all levels of seniority

Responsibilities

  • Collaborate with the Marketing Operations team and key business stakeholders to meet the day-to-day business requirements. This will involve working closely with: Proposition, Content, Operations
  • You`ll ensure that all campaign builds are executed within the defined SLAs, while maintaining quality and minimizing errors
  • Responsible for internal QA, and ensuring a smooth player journey / experience onsite
  • Communicate effectively with team members and stakeholders to provide updates, gather feedback, and address content related issues
  • You`ll provide regular updates to the Team Lead on any issues or procedural improvements
  • Support the Content team with Sitecore template builds and various optimization tasks
  • Support the Operations team on operational escalations, regular promotional builds, and internal queries in a timely fashion
  • Follow up on related incidents and alert the relevant teams when an incident needs to be raised
  • Contribute ideas and suggestions for process improvements, efficiency gains, and Sitecore related enhancements
  • Ensuring the Daily Task Sheets are up-to date

FAQs

What does the role of Content Associate involve?

The Content Associate is responsible for fulfilling promotional content campaigns, which includes creating landing pages, promo pages, thumbnails, banners, and teasers, while collaborating with the Marketing Operations team and key business stakeholders.

What qualifications are required for the Content Associate position?

Candidates should be skilled in HTML, CSS, Sitecore, and SNOW and must have excellent communication and presentation skills, along with strong interpersonal skills to collaborate effectively with a diverse team.

Is there a specific region this role focuses on?

Yes, the Content Associate position focuses on the UK & Ire region as part of the Hyderabad Marketing Operations team.

What are some of the responsibilities of a Content Associate?

Responsibilities include executing campaign builds within defined SLAs, conducting internal QA for a smooth player experience, providing updates to the Team Lead, supporting content and operations teams, and contributing ideas for process improvements.

Are there any benefits associated with this position?

Yes, benefits include safe home pickup and drop (Hyderabad Office only), group mediclaim and critical illness policies, communication and relocation allowances, and annual health checks.

What is the work culture like at Ivy?

Ivy fosters an inclusive and supportive community where diversity is celebrated, and employees are recognized for their contributions.

Is prior experience necessary for this role?

While specific experience isn't listed, familiarity with the tools used by the Marketing Content team and strong organizational skills are essential for success in this position.

How does Ivy support employee well-being?

Ivy offers a competitive salary along with benefits that contribute to employee well-being, including health insurance policies and regular health checks.

What tools and systems should a Content Associate be familiar with?

A Content Associate should be skilled in HTML, CSS, Sitecore, and SNOW, and have an understanding of tools used by the Operations team such as PAT, Backoffice, EDS, and CSM.

Will there be opportunities for professional development?

Yes, Ivy encourages contributions for process improvements and offers an environment where ideas and suggestions for enhancements are valued, supporting professional growth.

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Ivy

On a mission to unify all Machine Learning (ML) frameworks

Technology
Industry
11-50
Employees
2021
Founded Year

Mission & Purpose

AI is broken, split across incompatible frameworks, infrastructure, and hardware. Ivy brings all of the best-in-class tools directly to you, with one line of code.