FAQs
What is the primary role of a Content Designer in your organization?
The primary role of a Content Designer is to design and deliver user-centered content for digital products and services, ensuring that complex concepts are made easy to understand and accessible for a broad audience.
What type of clients does the consultancy work with?
We work with clients across both public and private sectors, helping them solve complex technical problems and provide human-centered solutions.
What is the team structure like at this consultancy?
We operate as a flat organization, encouraging collaboration among multidisciplinary teams of strategists, architects, developers, designers, and analysts.
Are there opportunities for professional growth and learning?
Yes, we actively help individuals shape their careers and provide opportunities for continual learning and growth in their chosen direction.
What experience is required for this role?
Candidates should have experience designing content that meets user needs, collaborating with user-centred design colleagues, and working with senior stakeholders to produce user-centered content.
How important is teamwork in this role?
Teamwork is vital; we are looking for a pragmatic team player who can collaborate effectively with colleagues and stakeholders throughout the entire design process.
Will the role involve user research activities?
Yes, the role will involve participating in user research activities and using both qualitative and quantitative evidence to inform content design and user journeys.
What are the expectations regarding accessibility and inclusivity in content design?
Content Designers are expected to advocate for high standards of usability, accessibility, and inclusivity, keeping up to date with best practices for inclusive design.
Does the role involve contributing to the company's marketing efforts?
Yes, the role includes contributing to the development of thought leadership content and supporting marketing activities through the content calendar.
Is travel required for this position?
Yes, candidates should be open to traveling as client needs dictate, though most work is primarily remote. Frequent meetings in our London office are also expected.