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Content Moderator

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Concentrix

18d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Porto

AI generated summary

  • You must be fluent in German and have intermediate English, tolerate repetitive tasks and sensitive content, work independently and in a team, multitask, and communicate effectively.
  • You will moderate content, monitor user behavior, analyze reports, enforce policies, handle sensitive issues, and maintain confidentiality while applying guidelines consistently.

Requirements

  • Fluent, verbal and written in German
  • English level (intermediate)
  • Tolerance for repetitive work in a fast-paced, high production work environment
  • Tolerance for sensitive content
  • Ability to work as a team member, as well as independently
  • Ability to multitask, possess critical reasoning skills, communicate effectively
  • Fast learner, diligent worker

Responsibilities

  • Review and moderate content to ensure adherence to platform guidelines
  • Monitor user behaviour and enforce policies effectively
  • Analyze moderation reports and make accurate decisions
  • Apply guidelines consistently to diverse content scenarios
  • Handle sensitive issues independently while upholding platform standards
  • Maintain confidentiality and professionalism in all interactions

FAQs

What is the job title for this position?

The job title is Content Moderator (German-speaking) - Social Platform.

Where is the job located?

The job is located in Porto, Portugal.

What languages are required for this position?

Fluency in German (both verbal and written) is required, along with an intermediate level of English.

What are the working hours for this role?

This is a full-time position, but specific working hours are not mentioned in the job description.

Is there an opportunity for career growth in this position?

Yes, there is a significant opportunity for career growth and personal development, with about 80% of managers promoted from within.

What kind of training will be provided?

Full paid training on the company and the project will be provided, along with access to various Learning and Leadership Development programs.

Are there benefits offered with this job?

Yes, benefits include competitive salary, performance bonuses, indefinite contracts, referral bonuses, and career development programs.

Is experience in content moderation required for this position?

While the job description does not specify experience as required, it does emphasize the need for skills such as critical reasoning and the ability to handle sensitive content.

What is the company's stance on equal employment opportunities?

Concentrix is committed to equal employment opportunities for all candidates and promotes a work environment free from discrimination and harassment.

Do applicants need to be authorized to work in Portugal?

Yes, only applicants who are legally authorized to work in Portugal will be considered for this position.

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Concentrix

Consulting
Industry
10,001+
Employees

Mission & Purpose

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.