FAQs
What are the primary responsibilities of a Content Moderator?
The primary responsibilities include reviewing and moderating content to ensure adherence to platform guidelines, monitoring user behaviour, analyzing moderation reports, applying guidelines consistently, handling sensitive issues, and maintaining confidentiality and professionalism in interactions.
What qualifications are required for this position?
Candidates must be fluent in German (verbal and written), possess intermediate English skills, tolerate repetitive work in a fast-paced environment, handle sensitive content, work independently and as a team member, and possess critical reasoning skills.
What is the work location for this job?
The job is located on-site in Porto, Portugal.
Is training provided for new hires?
Yes, full paid training on the company and the project will be provided to new hires.
What are the benefits of working in this role?
Benefits include a full-time indefinite contract (negotiable), a competitive salary and performance bonus, referral bonus opportunities, career development programs, specialized courses, and language classes.
How can I apply for this position?
Interested candidates can apply through the company's website or job listing platform where the position is advertised.
Is knowledge of other languages required?
While fluency in German is required, an intermediate level of English is also necessary. Knowledge of other languages may be beneficial but is not specified as a requirement.
Are there opportunities for career advancement?
Yes, Concentrix offers career and personal growth potential, with about 80% of managers and leaders promoted from within the company.
Are there any job-related challenges I should be aware of?
Yes, candidates should be prepared for a fast-paced, high production work environment and have a tolerance for sensitive content.
What type of contract will I receive if hired?
You will receive a full-time indefinite contract, which may be negotiated depending on your experience and the client’s needs.