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Content Specialist, Medical Misinformation, YouTube Trust and Safety

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Google

18d ago

  • Job
    Full-time
    Mid & Senior Level
  • Research & Development
    Media & Journalism
  • Hyderabad, +1

AI generated summary

  • You need a Bachelor's degree, data analysis skills, experience reviewing digital content, and strong problem-solving and communication abilities.
  • You will enforce content policies, manage escalations, review sensitive videos, track safety trends, and develop strategies to reduce medical misinformation on the platform.

Requirements

  • Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • Experience with data analysis and spreadsheet software.
  • Experience with reviewing or assessment of digital content.
  • Preferred qualifications:
  • Experience in content policy, anti-abuse and reviewing online content.
  • Excellent problem-solving skills, with the ability to use data to drive strategy and business action.
  • Excellent written and verbal communication and the ability to direct cross-functionally at various levels.

Responsibilities

  • Enforce YouTube’s content policies, including for Medical Misinformation and ensure high quality policy enforcement while hitting Service-level agreement (SLAs), as part of the Content Specialist team within the Trust and Safety organization.
  • Manage escalations in the content policy space while ensuring high quality enforcement and clear written communication and policy analysis.
  • Review graphic, controversial, and sometimes offensive video content in line with YouTube’s Community Guidelines.
  • Keep the team up to date on key trends and operation patterns creating a threat to platform safety.
  • Analyze, identify, prioritize and deliver strategies to reduce potentially harmful content in the medical misinformation space.

FAQs

What are the minimum qualifications for the Content Specialist position?

The minimum qualifications include a Bachelor's degree or equivalent practical experience, experience with data analysis and spreadsheet software, and experience with reviewing or assessment of digital content.

What preferred qualifications are sought after for this role?

Preferred qualifications include experience in content policy or anti-abuse, excellent problem-solving skills with the ability to use data effectively, and strong written and verbal communication skills to work cross-functionally.

What is the main focus of the Trust & Safety team at YouTube?

The Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators, focusing on understanding and solving online content concerns and enforcing worldwide policy.

What types of content will I be reviewing as a Content Specialist?

As a Content Specialist, you will review graphic, controversial, and sometimes offensive video content in line with YouTube's Community Guidelines, particularly in relation to medical misinformation.

What responsibilities will I have in this role?

Your responsibilities will include enforcing YouTube's content policies regarding medical misinformation, managing escalations in content policy, analyzing and delivering strategies to reduce harmful content, and keeping the team informed about key trends affecting platform safety.

Is experience in data analysis required for this position?

Yes, experience with data analysis and spreadsheet software is one of the minimum qualifications required for this position.

Does this job require direct communication with stakeholders?

Yes, clear written communication and policy analysis with various stakeholders are essential responsibilities in this role.

Are there opportunities for professional development in this role?

As part of the Trust & Safety team, there may be opportunities to test new processes and systems, contributing to continuous improvement and professional development.

How does YouTube approach equal employment opportunities?

YouTube is committed to being an equal opportunity workplace and affirmative action employer, ensuring equal employment opportunity regardless of various factors such as race, gender, or disability.

Is there support for applicants with disabilities?

Yes, YouTube provides accommodations for applicants with disabilities or special needs through a designated Accommodations for Applicants form.

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