FAQs
What is the primary focus of the Continuous Improvement Lead role?
The primary focus of the Continuous Improvement Lead role is to provide leadership and guidance in standardizing and transforming end-to-end processes within the Business Operations department, focusing on complex initiatives that span across various process areas and regions.
What is the required experience for this position?
The role requires 8-10 years of experience in the Global Business Services (GBS) or Shared Services industry, or in the consulting industry.
What certification is necessary for applicants?
A minimum certification in Continuous Improvement methodology, specifically a Lean Black Belt, is necessary for applicants.
What types of business processes should candidates be knowledgeable in?
Candidates should be knowledgeable in areas such as Finance, HR, Procurement, Manufacturing & Supply, and R&D.
How does the company promote a Continuous Improvement culture?
The company promotes a Continuous Improvement culture by designing and executing CI training programs and disseminating CI practices across the Business Operations department.
What kind of skills are emphasized for stakeholder management?
Excellent stakeholder management skills, particularly with senior stakeholders, as well as strong written and oral communication and interpersonal skills are emphasized.
Is this role suitable for someone who prefers working independently?
Yes, the role is suitable for someone with an entrepreneurial mindset who can work independently and take initiative under pressure.
What languages are required for this position?
Fluency in English is mandatory for this position, while knowledge of other languages is considered a plus.
What are the main responsibilities of the Continuous Improvement Lead?
The main responsibilities include providing CI guidance, maintaining and promoting the CI framework, leading CI initiatives, disseminating CI culture, contributing to CI governance, and collaborating with various stakeholders and PE&I teams.
What type of degree is needed to apply for this role?
A Bachelor’s degree or equivalent in Business Administration or a related field is required to apply for this role.