FAQs
What will my main responsibilities be as a Coordinator, Customer Success at BrainStation?
As the Coordinator, Customer Success, your main responsibilities will include being the main point of contact for prospective students, guiding them through the admissions process for our Career Transformation Diploma programs, and ensuring their success and satisfaction throughout the journey.
How important is customer service in this role?
Customer service is a key aspect of the Coordinator, Customer Success role at BrainStation. You will be responsible for providing excellent and professional support to prospective students, ensuring that their experience with us is positive and that they have all the information they need.
Will I be collaborating with other team members in this role?
Yes, as the Coordinator, Customer Success, you will work collaboratively with other team members to assess prospective students' suitability for our programs, in line with our admissions standards and requirements. You will also work closely with our admissions team to ensure a smooth and successful admissions process for all students.