Logo of Huzzle

Home

Matches

Explore

Manage

Coordinator, Resort Show Quality – Universal Epic Universe

image

Universal Orlando Resort

25d ago

  • Job
    Full-time
    Mid Level
  • Design
  • Orlando

AI generated summary

  • You need a bachelor's degree, 4+ years in relevant fields, proficiency in Microsoft Office and Adobe, knowledge of theme park design, strong communication skills, and the ability to manage multiple tasks.
  • You will manage documentation, oversee quality audits, track project timelines, maintain databases, coordinate with teams, and ensure adherence to resort standards and safety policies.

Requirements

  • Bachelor’s degree is preferred.
  • Minimum of 4+ years theatrical, film, lighting, theme park design and installation related experience; or equivalent combination of education and experience.
  • Proficient in use of Microsoft Office software and Adobe Creative Cloud required and Prolog management system, Maximo and Java Script experience preferred; or equivalent combination of education and experience.
  • Knowledge of design management, work planning, budgeting, scheduling, and variety of vendors.
  • Knowledge of theme park related architectural, project management, organizational, and production/construction practices.
  • Demonstrates ability to lead creative and technical.
  • Knowledge of theme park technologies including ride, A/V, robotics, engineering, and various show systems.
  • Non-routine: general policies applied to frequently changing situations.
  • Influences decisions of moderate nature requiring tact, diplomacy, and maturity.
  • Produces and provides correspondence and coordination between various Universal groups; and ensures the distribution of fully integrated information across the various Parks, divisions and departments.
  • Ability to manage multiple tasks simultaneously. Coordinate with and oversee diverse technical and design disciplines. Possess the ability to develop scopes of work. Interpersonal skills required to relate and provide value-added services to multiple operating groups including Food service, Merchandising, Operations and Maintenance.
  • Strong and effective communicator, both verbally and written, with ability to interface with various departments of the company, as well as outside vendors and contractors.
  • Possess good organizational, analytical and problem-solving ability.
  • Detail oriented with proven ability to orchestrate and execute multiple activities simultaneously in a fast-paced environment using resources effectively and efficiently.
  • Represent the company at all times with high moral and ethical conduct.
  • Proven ability to work independently with little to no direction and maintain a strong focus on business priorities and be persistent in follow-through.

Responsibilities

  • Documentation of visual elements and their technical specifications, including but not limited to; film, photo, and Web Application design, securing quotes from vendors, product/vendor specifications, installation guidelines, cleaning and maintenance guidelines, and all other pertinent documentation necessary for daily show readiness.
  • Resort wide management of partnerships across various phases of the implementation process to ensure compliance across projects and departments.
  • Time stamping all resort rehabilitation projects for long term planning purposes.
  • Ensure Resort Show Quality for existing elements including rides, shows, area development, architecture, graphics, animation, effects, lighting, audio etc. is audited, maintained and documented.
  • Supports the strategic communications plan of Resort Show Quality to engage, educate, and influence key internal & external stakeholders about resort wide standards.
  • Organize quality walk throughs and follow up walk through audits.
  • Initiates and manages action items to completion.
  • Responsible for managing the administrative functions of the program.
  • This includes the oversight of all related program functions; including accurate and timely entry of action items.
  • Project scope records; and tracking systems for resort enhancement issues.
  • Develop formats and templates, database maintenance, sending/tracking items, maintaining logs, creating spreadsheets and producing other documents in support of these collected materials, including publishing these documents as directed.
  • Update and maintain dashboard for tracking attraction readiness including show elements.
  • Partnering with Creative, IP Business Partners, and UO Projects teams to ensure consistency with the original design intent.
  • Conduct research as needed.
  • Submit and manage DRF’s.
  • Track and monitor seasonal/routine visual changes to the resort.
  • Ensure timely reinstallation of temporary modifications.
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.

FAQs

What is the main responsibility of the Coordinator, Resort Show Quality?

The main responsibility is to coordinate the execution of Resort Show Quality and standardization efforts, assist in implementing the RSQ program policies and guidelines, and manage various documentation and audits to ensure show readiness across the resort.

What educational background is preferred for this position?

A Bachelor’s degree is preferred for this position.

How many years of experience are required for the Coordinator role?

A minimum of 4+ years of relevant experience in theatrical, film, lighting, theme park design, and installation, or an equivalent combination of education and experience is required.

What software skills are necessary for this job?

Proficiency in Microsoft Office software and Adobe Creative Cloud is required. Experience with Prolog management system, Maximo, and Java Script is preferred.

What types of documentation will I be responsible for managing?

You will be responsible for documenting visual elements and their technical specifications, including designs, installation guidelines, cleaning and maintenance protocols, and other materials necessary for daily show readiness.

Will I be working with vendors and external partners?

Yes, you will be securing quotes from vendors and managing partnerships with various teams to ensure compliance across projects and departments.

What qualities are important for success in this position?

Strong communication, organizational, analytical, and problem-solving abilities, as well as attention to detail and the ability to manage multiple tasks simultaneously, are important for success in this role.

What is the work environment like for this position?

The work environment is fast-paced, requiring the ability to orchestrate and execute multiple activities effectively and efficiently, while maintaining high moral and ethical conduct.

Are there opportunities for professional development?

Yes, the position offers opportunities for engagement and collaboration with various departments, which can enhance professional growth and development.

Is Universal Orlando an equal opportunity employer?

Yes, Universal Orlando is an equal opportunity employer and follows all related policies to ensure a diverse and inclusive workplace.

image

Universal Orlando Resort

Here you can be a part of the action.

Entertainment & Media
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

For years, we’ve been creating a legacy of unforgettable experiences for our guests. Our guests are immersed into the sights and sounds of some of the greatest movies and most legendary stories, and our Team Members are the ones who help make those incredible experiences come alive. Our Team Members realize that delivering world-class service is more than just an expectation…it’s The Universal Way. It’s who we are. It’s what we do. And, it’s the reason we strive to be recognized as the number one entertainment destination in the world. As a part of the COMCAST NBCUniversal family, we are as committed as ever to continuing to build spectacular experiences based on the most compelling and dynamic movies, books and TV franchises in the universe. We are poised for growth and success and are focused on the future. Our Team Members not only deliver experiences of a lifetime, they create them! At Universal Orlando Resort™, we create a balanced and rewarding work environment while encouraging individual growth and development. As a Team Member, we’ll partner with you to help identify your personal goals and provide career guidance. Best of all, it’s our philosophy to always try and promote from within first. Now, what could be more promising than that! It’s a big Universe. Where do you fit in?