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Coordinator, Special Events

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Atlanta Hawks

26d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
  • Atlanta

AI generated summary

  • You must be a self-starter with event management experience, strong communication skills, detail-oriented, organized, and familiar with grant processes and regulations. Proficiency in relevant software is needed.
  • You will coordinate event planning, create facility maps, manage logistics, ensure client satisfaction, conduct inspections, and handle communication with internal and external stakeholders.

Requirements

  • Must be a self-starter; able to work with minimal supervision and able to initiate work when needed.
  • Must be able to produce high level reports and analysis with accuracy and attention to detail.
  • Ability to grasp concepts quickly and work in a fast-paced environment.
  • Must be highly organized and able to exercise good judgment in prioritizing work and balancing multiple tasks.
  • Must be able to maintain discretion and confidence as this position will have access to sensitive information.
  • Excellent written and communication skills.
  • Familiar with federal, state, and local grant application requirements and processes.
  • Familiar with federal, state, and local environmental regulations.
  • High School diploma or GED required. Associate’s or Bachelor’s degree preferred.
  • Two years of experience in event management. Arena experience is preferred.
  • Excellent verbal communication and interpersonal skills, and attention to client satisfaction in a fast paced environment.
  • Proficient computer skills in Excel, Word, PowerPoint, Outlook and AutoCAD.
  • Must have working knowledge of all building setup abilities, limits and components utilized for each.

Responsibilities

  • Coordinates, monitors, and supervises planning and execution of all arena events as assigned. Works closely with event operations team
  • Creates facility maps using AutoCAD for events as assigned
  • Develops and builds Ancillary Events from production notes and other forms of communication.
  • Serves as direct communication link with internal teams, promoters, or other external clients involved representatives in event planning and execution.
  • Ensures facility readiness and client satisfaction while maintaining arena's best interests and facility policies.
  • Approves event set-ups & associated logistics in the event booking program.
  • Coordinates and conducts site surveys for future events and attends event related meetings.
  • Manages relationships between the Arena and third-party sports teams, clients, promoters, partners etc. both verbally & in writing.
  • Conducts physical inspection of all areas of the arena to ensure correct set up and patron safety.
  • Interacts, as needed with customers, clients partners, Customer Service or other operating departments, to solve and resolving stressful conflicts in a time-critical manner.
  • Compose & disseminate event outlines and notices consisting of all event set up needs including venue access, parking, event security, housekeeping and food/beverage needs and show run times.
  • Ability to deal with and manage eccentric/challenging personalities.
  • Assembles event costs for billing and settlement.
  • Other duties as assigned.

FAQs

What type of events will I be coordinating in this role?

You will be coordinating, planning, and executing various "Dark Day" events, referred to as "Ancillary Events," along with other arena events as assigned.

Is arena experience required for this position?

While two years of experience in event management is required, arena experience is preferred but not mandatory.

What skills are essential for the Coordinator, Special Events position?

Essential skills include being highly organized, possessing excellent written and verbal communication, having strong attention to detail, and the ability to work in a fast-paced environment.

What qualifications do I need to apply for this role?

A high school diploma or GED is required, with an Associate’s or Bachelor’s degree preferred. Additionally, you should have two years of experience in event management.

Will I need to create facility maps for events?

Yes, you will be required to create facility maps using AutoCAD for events as assigned.

What kind of software proficiency is required for this position?

You should be proficient in computer skills, particularly in Excel, Word, PowerPoint, Outlook, and AutoCAD.

How do you ensure client satisfaction and facility readiness?

This role involves approving event setups and associated logistics, conducting site surveys, and directly communicating with internal teams, promoters, and external clients to ensure satisfaction.

Are there opportunities for advancement in this role?

While the job description does not specify advancement opportunities, being a part of a dynamic team in a professional sports organization may offer potential for career growth.

How should I approach stressful conflicts that may arise during events?

You will need to interact and resolve such conflicts in a time-critical manner, demonstrating your ability to manage eccentric or challenging personalities effectively.

What should I expect in terms of the work environment?

You can expect a fast-paced environment focused on live sports and entertainment, where hard work and successful execution are celebrated.

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Atlanta Hawks

#TrueToAtlanta

Entertainment & Media
Industry
201-500
Employees
1968
Founded Year

Mission & Purpose

Committed to entertaining and uniting the city of Atlanta since 1968, the Atlanta Hawks & State Farm Arena, under the leadership of Principal Owners Tony Ressler and Jami Gertz, continue to build bridges through basketball by following its True to Atlanta mantra. On the court, the Hawks’ exciting young core is led by All-Star point guard Trae Young as the organization received the NBA’s top ranking in overall in-game experience for the last two seasons. Off the court, the Hawks organization focuses on positively impacting the lives of Atlantans through providing access to youth basketball, fighting food insecurity, and the recent transformation of State Farm Arena into Georgia’s largest-ever voting precinct for the 2020 elections. The Hawks family also includes the College Park Skyhawks (NBA G League) and Hawks Talon Gaming Club (NBA 2K League).