FAQs
What is the job title for this position?
The job title is Support Specialist and UX Tester.
Where is the position located?
The position is located in Cork, Ireland.
What should candidates have in terms of work experience?
Candidates must have 2-3 years of experience in account support.
Is proficiency in the English language required?
Yes, candidates must have full professional proficiency in the English language, both written and verbal.
What is the work arrangement for this job?
The job is offered in a hybrid modality, meaning a combination of onsite and remote work in Cork, Ireland.
What are the typical working hours for this position?
The working hours are day shift from Monday to Friday.
Are there any additional benefits provided?
Yes, the position includes a benefit allowance, birthday leave, a 10% discount on specific Company Healthcare Insurance, and 50% of shuttle service costs covered by RWS, along with a Bike to Work scheme.
Do I need prior experience in UX testing?
While not mandatory, having at least 1 year of UX testing experience is preferred for the ideal candidate.
Is there an opportunity for contract extension?
Yes, there is a specified purpose contract with the possibility of extension after a 6-month probation period.
Are there opportunities for growth in this position?
The job listing suggests potential for growth, especially given the possibility of contract extension and the varied responsibilities involved.
What type of support will I be providing in this role?
In this role, you will be providing specialized customer support, troubleshooting user issues, and engaging in sales-related activities.
What educational background is preferred for this position?
A university degree in Business Analysis/Marketing or an equivalent combination of education and experience is preferred.
Do I need to be eligible to work in Ireland?
Yes, candidates must be eligible to work in Ireland to apply for this position.