FAQs
What is the job title for this position?
The job title is Counter Business Manager.
Is this position full-time or part-time?
This position is permanent and full-time.
Who founded Charlotte Tilbury Beauty?
Charlotte Tilbury Beauty was founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013.
What type of training program is offered to new hires?
New hires will participate in a structured induction program called Charlotte’s Magic Academy, which trains on all aspects of the role necessary for providing a red carpet customer experience.
What are some key responsibilities of the Counter Business Manager?
Key responsibilities include driving sales success, managing a team, overseeing recruitment, ensuring compliance with brand policies, and providing an exceptional customer experience.
What is the focus of Charlotte Tilbury Beauty’s internal culture?
The internal culture focuses on embracing challenges, disruptive thinking, winning together, and sharing the magic.
What type of career development opportunities are available?
Structured career development is provided, with support from a team of industry experts to explore learning potential and career goals.
What benefits are included with this position?
Benefits include access to exclusive product launches, a rewards platform called Tilbury Treats, life assurance, birthdays off work, team sales incentives, and more.
How does Charlotte Tilbury Beauty approach diversity and inclusion?
The company encourages and hires people with diverse backgrounds, cultures, voices, beliefs, and perspectives to better serve their communities and customers.
What is the expectation regarding customer experience?
The expectation is to deliver the best customer experience by embedding the magic service methodology and building genuine emotional connections with customers.