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Counter Manager (Vollzeit / 38h, m/w/d) - Kaufhof Bonn

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Rituals

7d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Bonn

AI generated summary

  • You have management experience in retail, excellent communication skills, a proactive mindset, and a passion for beauty. You’re proficient with digital tools and flexible in your role.
  • You will manage daily operations, enhance sales through customer service, team collaboration, and ensure compliance with retail standards while overseeing KPI management and merchandising.

Requirements

  • Counter Management (u. a. Tagesabläufe, Visual Merchandising, Warenmanagement) sowie Personalthemen (z. B. Personaleinsatzplanung, Recruiting) in Abstimmung mit deinem Account Manager
  • Leistungssteigerung des Counters durch professionelle Kundenberatung in Vorbildfunktion, effektives Teamwork und effiziente Abläufe unter Einhaltung unserer Retail Standards
  • Mitverantwortung unserer Sales- und Kundenerlebnisziele inkl. KPI-Management und Verkaufsförderung
  • Authentische, optimistische Persönlichkeit mit einem stark ausgeprägten unternehmerischen und offenen Mindset
  • Proaktiver Markenbotschafter mit hervorragenden Kommunikationsfähigkeiten (Deutsch: Sehr gut; Englisch: Grundkenntnisse): Du bist in jeglicher Hinsicht ein Vorbild für das Team und entwickelst dieses zu hervorragender Performance u. a. durch deine konstruktiven Feedbacks und Unterstützung
  • Sehr sicherer Umgang mit digitalen Tools, hohe Ambition sich weiterzuentwickeln, Verantwortungsbewusstsein sowie zeitliche Flexibilität
  • Affinität zur Beauty-Welt, Kosmetikbranche oder Lifestylebranche und mindestens ein Jahr Erfahrung in der fachlichen Mitarbeiterführung in einer vergleichbaren Position in einer serviceorientierten Branche (z.B. Einzelhandel, Gastronomie, Hotellerie, Tourismus)

Responsibilities

  • Counter Management (u. a. Tagesabläufe, Visual Merchandising, Warenmanagement) sowie Personalthemen (z. B. Personaleinsatzplanung, Recruiting) in Abstimmung mit deinem Account Manager
  • Leistungssteigerung des Counters durch professionelle Kundenberatung in Vorbildfunktion, effektives Teamwork und effiziente Abläufe unter Einhaltung unserer Retail Standards
  • Mitverantwortung unserer Sales- und Kundenerlebnisziele inkl. KPI-Management und Verkaufsförderung

FAQs

What is the job title for this position?

The job title is Counter Manager (Vollzeit / 38h, m/w/d) at Kaufhof Bonn.

What kind of experience is required for this position?

A minimum of one year of experience in a comparable position involving staff leadership in a service-oriented industry such as retail, gastronomy, hospitality, or tourism is required.

What language skills are necessary for the job?

Excellent German language skills are required, while basic English knowledge is also needed.

What are the main responsibilities of the Counter Manager?

Main responsibilities include counter management (daily operations, visual merchandising, inventory management), staff planning and recruitment, enhancing sales performance, and achieving customer experience goals.

What type of work environment can employees expect at Rituals?

Employees can expect a warm and appreciative work atmosphere with a unique company culture that promotes respect, engagement, and recognition.

What benefits do Rituals employees receive?

Benefits include a 30% employee discount, regular product gifts, an unlimited employment contract, vacation and Christmas bonuses, diverse training opportunities, and options for flexible working hours.

Are there opportunities for career advancement within Rituals?

Yes, there are various training opportunities for professional and personal development, including pathways to become an expert or Assistant Store Manager.

What qualities are essential for a successful Counter Manager at Rituals?

Essential qualities include an authentic and optimistic personality, a strong entrepreneurial mindset, excellent communication skills, a proactive approach as a brand ambassador, and a passion for the beauty and lifestyle industry.

Is there a possibility for flexible working hours?

Yes, there are different working time models available, including the possibility of up to two free Saturdays per month.

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!