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Counter Sales Assistant

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Norwich

Requirements

  • This is a key customer facing role, you just need the ability to provide great customer service, we can teach you the rest.
  • Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
  • Someone who thrives in a dynamic and fast paced environment.
  • Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships

Responsibilities

  • Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
  • You’ll handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great.
  • You'll also be responsible for ensuring the safe and correct movement of our products around the branch.
  • Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures.

FAQs

What is the main role of a Counter Sales Assistant at Travis Perkins?

The main role is to provide first-class customer service, handle requests, prepare quotes, and ensure the safe and correct movement of products around the branch.

What kind of experience do I need for this position?

You don't need specific experience; the ability to provide great customer service is essential, and we can teach you the rest.

What qualities are important for a Branch/Counter/Store Assistant?

Important qualities include being highly adaptable, resilient, tenacious, having high energy and drive, thriving in a dynamic environment, and possessing a friendly personality that facilitates strong customer relationships.

Is there an opportunity for career development in this role?

Yes, being a Branch/Counter/Store Assistant provides fantastic opportunities to excel and develop your career, with access to development schemes and support for a personalized development plan.

What kind of benefits can I expect in this position?

You can expect competitive pay, benefits such as a discretionary annual colleague bonus, contributory pension, life assurance, sharesave scheme, and group discounts at various retailers, as well as additional online discounts.

Is Travis Perkins inclusive and supportive of diverse employees?

Yes, Travis Perkins is committed to being a truly inclusive employer, aiming for everyone to feel safe, welcome, and confident to be their authentic selves.

What should I consider if I am interested in this role?

If you are interested, consider whether you can provide exceptional customer service, adapt to a fast-paced environment, and foster relationships with customers, as these are core aspects of the role.

A leading partner to the construction industry and the UK's largest distributor of building materials

Engineering & Construction
Industry
10,001+
Employees
1797
Founded Year

Mission & Purpose

As a leading partner to the construction industry, we’re here to help build better communities and enrich lives and support our customers to build, repair and maintain the many places, buildings and infrastructure that touch all of our lives every day. We have over 20,000 colleagues in the UK and also in France, Belgium and the Netherlands through Toolstation, and we are proud to have helped to build Britain for over 200 years; whether that’s by building new, or transforming our existing homes into places that people love, and helping to create the infrastructure, schools, hospitals and businesses that everyone deserves. The Group includes some of the leading businesses in the industry, with almost 1,300 locations nationwide, including; Travis Perkins, Toolstation, BSS, Keyline Civils Specialist and CCF. To find out more about working for Travis Perkins plc and to see our latest opportunities visit: www.tpplccareers.co.uk