FAQs
What is the primary responsibility of a Counter Sales Assistant?
The primary responsibility is to provide first-class customer service, handle requests, prepare quotes, and assist customers with their purchases while ensuring safety and adhering to company policies.
What type of experience is needed for this role?
No specific prior experience is required; the key requirement is the ability to provide great customer service, as we can teach you the rest.
What qualities are desired in a Counter Sales Assistant?
We are looking for someone who is highly adaptable, resilient, and tenacious, has a friendly and outgoing personality, and thrives in a fast-paced environment.
Are there opportunities for career development in this position?
Yes, as a Counter Sales Assistant, you will be encouraged to enroll in a development scheme and will receive support for a development plan to advance your career.
What benefits do Counter Sales Assistants receive?
Counter Sales Assistants receive competitive pay, an annual colleague bonus, a contributory pension, private healthcare, life assurance, a sharesave scheme, and discounts across the Travis Perkins Group and leading retailers.
What is the work environment like for this role?
The work environment is dynamic and fast-paced, where building strong relationships with customers is essential, and safety procedures are strictly followed.
Is this role customer-facing?
Yes, this is a key customer-facing role, and interacting with customers on a first-name basis is a typical part of the job.
What are the working hours like for the Counter Sales Assistant position?
The working hours offer a great work-life balance, with most customers preferring to enjoy their weekends and bank holidays, allowing you to do the same.
Does Travis Perkins have a strong company culture?
Yes, despite its size, Travis Perkins values a family-run business atmosphere and strives to be inclusive, aiming for every colleague to feel safe and confident in being their authentic selves.