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Country Manager

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Richemont

Jan 16

Applications are closed

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Marketing
  • Delhi

Requirements

  • * Strong background in brand management and commercial planning in luxury retail industry with a multinational company
  • * Min. 5 years of experience in a managerial position
  • * Previous experience in account management is a plus
  • * Exposure in development of marketing plans and retail operations
  • * Experience of working on complex cross-functional projects with defined timelines and engaging with various stakeholders
  • * Strong analytical skills and attention to detail
  • * Entrepreneurial mindset, proactive, ability to demonstrate resourcefulness and manage ambiguity
  • * Min. Bachelor’s degree from a reputable university
  • * Computer literate with experience in using word, excel, and power point
  • * Good knowledge of Indian business & culture
  • * Fluent in Hindi and English languages

Responsibilities

  • In line with Maison’s long-term strategy, we are recruiting an Indian country manager to oversee the Indian subcontinent. He or she will be responsible to develop and implement the Maison’s strategy in this market to reach the Maison’s business and financial objectives and develop brand equity in the market. These will include:
  • Managing sales & operations
  • Marketing communication including local execution
  • Client acquisition and development
  • People and partner management
  • Real estate development
  • Team development
  • Propose annual budget and set sales targets
  • Define Network strategy and recommend marketing action plan in collaboration with Dubai Regional team to achieve sales objectives
  • Develop and expand corporate and B2B partnerships, with a focus on tapping into the growing wedding market in India
  • Conduct Real Estate market research & gather competitive intelligence
  • Identify strategic opportunities for new boutiques and POS and build the related business case
  • Alongside the team, monitor POS performance and propose actions plan on how to achieve quantitative and qualitative objectives and KPI’s
  • Work hand in hand with the team to implement a sell-out strategy and activation plan per account
  • Ensure regular reports are submitted accurately and timely
  • Recommend and execute strategy for the country in line with regional and global guidelines and objectives
  • Manage financial aspects of budgeting/ phasing, P&L along with local finance controllers to ensure Financial KPI’s are met
  • Ensure client service excellence and efficiency of after sales service
  • Develop network through all channels (Wholesale, TimeVallee, Boutique, Ecom) in the country
  • Establish strong relationships with partners in an omnichannel approach and manage locally
  • Propose, implement and manage and multi-brand strategy for the country (and boutique for the future), in line with local objectives and international guidelines
  • Bring forward leadership to motivate local retail, sales and partner teams and create unique experience
  • Manage Wholesale growth alongside the team (organic and possible expansion)
  • Initiate action plans to Identify, develop and upgrade local clientele
  • Work hand in hand with the local & regional team and local partners to develop a local communication strategy to recruit, develop and build the Maison’s equity in the market.
  • Alongside the local Baume & Mercier team define and implement coop actions plans with partners across all platforms (ATL, CRM, PR, events)
  • Monitor effectiveness of communication activities and develop constantly to maximize ROI
  • Oversee the implementation of local events plan ensuring best execution and image for the Maison’s
  • Realize field visits to evaluate operations and monitor compliance to the brand guidelines in terms of visual merchandising, assortments, pricing…
  • Lead, train & guide point of sales/boutique managers & staff
  • Implement correct point of sale structures with Partner
  • Follow up on the staff training within the network and customer service implementations
  • Develop and manage the Baume & Mercier team in India
  • Define and communicate the mission and objectives to the team, establishing priorities and assessing performance
  • Develop a positive and entrepreneurial employee relations environment

FAQs

What is the primary responsibility of the Country Manager for India?

The primary responsibility of the Country Manager is to develop and implement the Maison’s strategy in the Indian subcontinent to achieve business and financial objectives and enhance brand equity in the market.

How many years of experience is required for the Country Manager position?

A minimum of 5 years of experience in a managerial position is required for the Country Manager role.

Is knowledge of Indian business and culture important for this role?

Yes, good knowledge of Indian business and culture is essential for the Country Manager position.

What languages must the Country Manager be fluent in?

The Country Manager must be fluent in both Hindi and English.

Who does the Country Manager report to?

The Country Manager reports to the Brand Manager for the Middle East, India, and Africa (MEIA).

Will the Country Manager be responsible for managing a team?

Yes, the Country Manager will be responsible for developing and managing the Baume & Mercier team in India.

What types of partnerships will the Country Manager focus on developing?

The Country Manager will focus on developing corporate and B2B partnerships, particularly with an emphasis on the growing wedding market in India.

Do candidates need to have experience in luxury retail?

Yes, a strong background in brand management and commercial planning within the luxury retail industry is required.

Is experience in account management considered an asset for this role?

Yes, previous experience in account management is considered a plus for the Country Manager position.

What type of degree is required for candidates applying for the Country Manager role?

A minimum Bachelor’s degree from a reputable university is required for candidates applying for the Country Manager role.

How will the Country Manager be involved in marketing communication?

The Country Manager will work closely with the local and regional teams to develop a local communication strategy aimed at building the Maison’s equity in the market and oversee the implementation of local events plans.

What are some key skills required for the Country Manager position?

Strong analytical skills, attention to detail, an entrepreneurial mindset, proactivity, and the ability to manage ambiguity are key skills required for the Country Manager position.

How will the Country Manager ensure compliance with brand guidelines at points of sale?

The Country Manager will conduct field visits to evaluate operations and monitor compliance with brand guidelines regarding visual merchandising, assortments, and pricing.

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Richemont

We craft the future

Retail & Consumer Goods
Industry
10,001+
Employees
1988
Founded Year

Mission & Purpose

At Richemont, We Craft the Future. Our unique portfolio includes prestigious Maisons distinguished by their craftsmanship, creativity, and diversity, which cultivate expert curation and technological innovation to deliver exceptional products and services. As a family-spirited group, Richemont's ambition is to nurture the unique heritage and values of its Maisons and businesses, while enabling them to grow and prosper in a responsible, sustainable manner over the long term. At Richemont, people are our most distinguished asset, the heart of our business, and the foundation of our outstanding creations. We value solidarity, collegiality, loyalty and freedom and succeed by respecting and empowering individuals from all walks of life. Richemont operates in three business areas: Jewellery Maisons with Buccellati, Cartier and Van Cleef & Arpels; Specialist Watchmakers with A. Lange & Söhne, Baume & Mercier, IWC Schaffhausen, Jaeger-LeCoultre, Panerai, Piaget, Roger Dubuis and Vacheron Constantin; and Other, primarily Fashion & Accessories Maisons with Alaïa, AZ Factory, Chloé, Delvaux, dunhill, Montblanc, Peter Millar including G/FORE, Purdey, Serapian as well as Watchfinder & Co. In addition, Richemont operates NET-A-PORTER, MR PORTER, THE OUTNET, YOOX and the OFS division.

Benefits

  • Health Insurance

  • Bike to Work Scheme

  • Pension Plan

  • Life Insurance

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