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Court Usher

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Government & Politics
  • Bristol
  • 5d left

AI generated summary

  • You must be friendly, multitask effectively, communicate well in English or Welsh, be IT proficient, and have strong organizational and time-keeping skills.
  • You will greet court users, assist the judiciary and staff, prepare courtrooms, complete documentation, support vulnerable witnesses, and handle clerical tasks to ensure court efficiency.

Requirements

  • Friendly and approachable manner with excellent customer service skills.
  • Ability to multitask whilst working in a fast-paced environment.
  • Good written and verbal communication skills.
  • IT proficient with the ability to learn and adapt to different technologies and software packages.
  • Excellent Organisational and time-keeping skills.
  • The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

Responsibilities

  • You will be an essential first point of contact for all the court users.
  • There will be regular contact with the judiciary and assisting the administrative staff.
  • You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently.
  • You will also carry out some general clerical work as required to support the work of HMCTS.
  • Ushers work within a team with regular management support and are responsible for their own time.

FAQs

What is the salary for the Court Usher position?

The salary for the Court Usher position is £22,096.

How many Court Usher positions are available?

There is 1 Court Usher position available.

What is the duration of the appointment for the Court Usher role?

The appointment duration is up to 12 months.

Where is the Court Usher position located?

The Court Usher position is located in Bristol, South West, specifically at Bristol Crown and Bristol Magistrates Courts.

Is this position full-time or part-time?

The position offers various working patterns, including full-time, part-time, job share, and flexible working.

Does the successful applicant need to have line manager responsibilities?

No, the successful applicant will not have line manager responsibilities.

What skills are required for the Court Usher role?

Required skills include excellent customer service skills, the ability to multitask, good written and verbal communication skills, IT proficiency, and excellent organisational and time-keeping skills.

Will I need to complete a security check for this position?

Yes, the successful applicant will need to undertake a Disclosure and Barring Security Check for this post.

Are there any opportunities for training and development in this role?

Yes, the Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

What are the benefits associated with the Court Usher position?

Benefits include annual leave of 25 days (increasing to 30 days after five years), pension options, flexible working policies, family-friendly policies, and access to employee-run networks.

When is the closing date for applications?

The closing date for applications is 11/10/2024 at 23:55 hours.

What will be assessed during the interview stage?

During the interview stage, behaviors such as communicating and influencing, and managing a quality service will be assessed, along with potential strengths.

We protect & advance the UK's principles of justice, working to deliver a world-class justice system for all.

Government
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Employees
2007
Founded Year

Mission & Purpose

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