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  • Job
    Full-time
    Entry Level
  • Government & Politics
    People, HR & Administration
  • Cambridge

AI generated summary

  • You should be friendly, organized, and skilled in customer service, multitasking, communication, and IT. Adaptability to new technologies is essential.
  • You will assist court users, prepare hearing rooms, complete documentation, support the judiciary and clerical tasks, and ensure efficient court operations within a team setting.

Requirements

  • Friendly and approachable manner with excellent customer service skills.
  • Ability to multitask whilst working in a fast-paced environment.
  • Good written and verbal communication skills.
  • IT proficient with the ability to learn and adapt to different technologies and software packages.
  • Excellent Organisational and time-keeping skills.

Responsibilities

  • You will be an essential first point of contact for all the court users.
  • There will be regular contact with the judiciary and assisting the administrative staff.
  • You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently.
  • You will also carry out some general clerical work as required to support the work of HMCTS.
  • Ushers work within a team with regular management support and are responsible for their own time.

FAQs

What is the salary for the Court Usher position?

The salary for the Court Usher position is £23,311.

What type of contract is being offered for this role?

The contract being offered for this role is permanent.

Where is the Court Usher position located?

The position is based at Cambridge Crown Court, CB1 1BT and Cambridge Magistrates, CB2 3AX.

What are the working patterns available for this position?

The working patterns available for this position include flexible working, full-time, job share, and part-time options.

How many jobs are available for the Court Usher role?

There are 2 positions available for the Court Usher role.

What are the minimum working hours for candidates at the Magistrates and Crown Courts?

The successful candidate at the Magistrates Court will be required to work a minimum of 30 hours per week, while at the Crown Court, the successful candidate will need to work a minimum of 3 full working days.

What skills and experience are required for this position?

Candidates should have a friendly and approachable manner with excellent customer service skills, the ability to multitask in a fast-paced environment, good written and verbal communication skills, IT proficiency, and excellent organisational and time-keeping skills.

Will I need to undergo a background check?

Yes, successful candidates must undergo a criminal record check.

Is there a pension plan associated with this position?

Yes, there is a Civil Service pension plan with an employer contribution of 28.97%.

Does the role involve interaction with the public?

Yes, the Court Usher role involves regular contact with the public, including vulnerable witnesses and their legal representatives.

What benefits are offered in addition to the salary?

Benefits include access to learning and development, flexible working options, a supportive working culture, annual leave, public holidays, and a season ticket advance.

We're responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.

Law
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

This is the official LinkedIn page for the HM Courts & Tribunals Service. We are responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. We are also responsible for non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary to provide a fair, efficient and effective justice system. We employ around 17,000 staff and operate from locations in England, Wales, Scotland and Northern Ireland. Through the courts and tribunals we give people and businesses access to justice, including: - victims and witnesses of crime - defendants accused of crimes - consumers in debt or with other disputes - people involved in the adoption or protection of children - businesses involved in commercial disputes - individuals asserting their employment rights or challenging the decisions of government bodies - people affected by relationship breakdown We follow the Ministry of Justice’s strategic vision for reform, to create a more effective, less costly and more responsive justice system for the public. We’re responsible for: - providing the supporting administration for a fair, efficient and accessible courts and tribunal system - supporting an independent judiciary in the administration of justice - driving improvements across all aspects of the administration of the courts and tribunals - collaborating effectively with other justice organisations and agencies, including the legal professions, to improve access to justice - working with government departments and agencies to improve the quality and timeliness of their decision- making, which will reduce the number of cases coming before courts and tribunals All our commercial contract opportunities over £10,000 can be found on the GOV.UK Contract Finder service: https://www.gov.uk/contracts-finder For more information on how we use social media, visit: https://bit.ly/2TDvAUV