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Court Usher

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Government & Politics
  • 6d left

AI generated summary

  • You need excellent customer service skills, multitasking ability, strong communication, IT proficiency, great organization, and fluency in English or Welsh (as needed).
  • You will assist court users, prepare hearing rooms, manage documentation, support vulnerable witnesses, perform clerical tasks, and collaborate within a team while managing your own time.

Requirements

  • Friendly and approachable manner with excellent customer service skills.
  • Ability to multitask whilst working in a fast-paced environment.
  • Good written and verbal communication skills.
  • IT proficient with the ability to learn and adapt to different technologies and software packages.
  • Excellent Organisational and time-keeping skills.
  • The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

Responsibilities

  • You will be an essential first point of contact for all the court users.
  • There will be regular contact with the judiciary and assisting the administrative staff.
  • You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court/hearing rooms, and complete documentation, as well as ensuring the court runs efficiently.
  • You will also carry out some general clerical work as required to support the work of HMCTS.
  • Ushers work within a team with regular management support and are responsible for their own time.

FAQs

What is the salary for the Court Usher position?

The salary for the Court Usher position is £22,096.

How many jobs are available for the Court Usher role?

There is 1 job available for the Court Usher role.

What is the duration of the appointment?

The duration of the appointment is up to 12 months.

What are the working patterns available for this role?

The working patterns available include Full Time, Part Time, Part Time/Job Share, and Flexible Working.

Will the successful applicant have any line manager responsibilities?

No, the successful applicant will not have line manager responsibilities.

What skills and experience are required for the Court Usher position?

The required skills and experience include excellent customer service skills, the ability to multitask in a fast-paced environment, good written and verbal communication skills, IT proficiency, and excellent organisational and time-keeping skills.

Is prior experience in a court environment necessary for applying?

Prior experience in a court environment is not explicitly mentioned as a requirement, but having relevant experience would be beneficial.

What are the standard working hours for this role?

The standard full-time working hours for this role are 37 hours per week.

How many days of annual leave does the position offer?

The position offers 25 days of annual leave on appointment, increasing to 30 days after five years of service.

When is the expected interview date for this position?

The expected interview date for this position is on 8th November.

What is the closing date for applications?

The closing date for applications is 18th October 2024, at 23:55 hours.

Will the successful applicant need to undergo any background checks?

Yes, the successful applicant will need to undertake a Disclosure and Barring Security Check for this post.

Can I apply for a part-time position?

Yes, applications for part-time, flexible, and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Is the role customer-facing?

Yes, this is a customer-facing role requiring direct interaction with court users.

What additional benefits are offered with this position?

Additional benefits include a choice of pension schemes, extensive training and development opportunities, and access to employee-run networks.

We protect & advance the UK's principles of justice, working to deliver a world-class justice system for all.

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Employees
2007
Founded Year

Mission & Purpose

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