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Court Usher

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HM Courts & Tribunals Service (HMCTS)

6d ago

  • Job
    Full-time
    Entry Level
  • Government & Politics
    Facilities Management

AI generated summary

  • You must have strong customer service skills, the ability to multitask, good communication, IT proficiency, and excellent organizational and time-keeping abilities.
  • You will assist court users and judiciary, prepare hearing rooms, manage documentation, support vulnerable witnesses, and perform clerical tasks while ensuring efficient court operations.

Requirements

  • Friendly and approachable manner with excellent customer service skills.
  • Ability to multitask whilst working in a fast-paced environment.
  • Good written and verbal communication skills.
  • IT proficient with the ability to learn and adapt to different technologies and software packages.
  • Excellent Organisational and time-keeping skills.

Responsibilities

  • You will be an essential first point of contact for all the court users.
  • There will be regular contact with the judiciary and assisting the administrative staff.
  • You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently.
  • You will also carry out some general clerical work as required to support the work of HMCTS.
  • Ushers work within a team with regular management support and are responsible for their own time.

FAQs

What is the salary for the Court Usher position?

The salary for the Court Usher position is £22,096.

What type of employment contract is offered for this role?

The Court Usher position is offered on a fixed-term contract basis.

How long is the length of employment for this role?

The length of employment for this role is up to 12 months.

Where is the Court Usher position located?

This position is based at Wycombe Magistrates Court, High Wycombe, HP11 1LR.

What are the working hours for the Court Usher position?

Standard full-time working hours are 37 hours per week, with options for part-time, flexible working, and job-sharing.

What skills are required for the Court Usher position?

Required skills include excellent customer service, multitasking in a fast-paced environment, good written and verbal communication, IT proficiency, and strong organizational skills.

Is there a pension plan available for this role?

Yes, a Civil Service Pension with an employer contribution of 28.97% is available.

What benefits are offered alongside the salary?

Benefits include access to learning and development, flexible working options, a supportive working culture for inclusion and diversity, annual leave, and public holidays.

What criteria are being assessed during the selection process?

The selection process will assess Behaviours, Strengths, and Experience.

What security checks are required for successful candidates?

Successful candidates must undergo a criminal record check and meet the security requirements, including a counter-terrorist check.

Who can apply for this job?

This job is open to UK nationals, nationals of the Republic of Ireland, Commonwealth citizens with the right to work in the UK, and nationals of the EU, Switzerland, Norway, Iceland, or Liechtenstein with certain conditions.

What is expected of candidates in terms of work performance?

Ushers are expected to be customer-facing, with regular contact with the judiciary and the public, ensuring the court runs efficiently and effectively.

HM Courts & Tribunals Service (HMCTS)

We're responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.

Law
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

This is the official LinkedIn page for the HM Courts & Tribunals Service. We are responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. We are also responsible for non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary to provide a fair, efficient and effective justice system. We employ around 17,000 staff and operate from locations in England, Wales, Scotland and Northern Ireland. Through the courts and tribunals we give people and businesses access to justice, including: - victims and witnesses of crime - defendants accused of crimes - consumers in debt or with other disputes - people involved in the adoption or protection of children - businesses involved in commercial disputes - individuals asserting their employment rights or challenging the decisions of government bodies - people affected by relationship breakdown We follow the Ministry of Justice’s strategic vision for reform, to create a more effective, less costly and more responsive justice system for the public. We’re responsible for: - providing the supporting administration for a fair, efficient and accessible courts and tribunal system - supporting an independent judiciary in the administration of justice - driving improvements across all aspects of the administration of the courts and tribunals - collaborating effectively with other justice organisations and agencies, including the legal professions, to improve access to justice - working with government departments and agencies to improve the quality and timeliness of their decision- making, which will reduce the number of cases coming before courts and tribunals All our commercial contract opportunities over £10,000 can be found on the GOV.UK Contract Finder service: https://www.gov.uk/contracts-finder For more information on how we use social media, visit: https://bit.ly/2TDvAUV