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Court Usher - Hereford Justice Centre

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HM Courts & Tribunals Service (HMCTS)

14d ago

  • Job
    Full-time
    Entry Level
  • Government & Politics
    People, HR & Administration
  • Hereford
  • 19d left

AI generated summary

  • You must have strong communication skills, the ability to multi-task, be IT-savvy with attention to detail, and provide calm support in challenging situations.
  • You will assist court users, interact with the judiciary, prepare hearing rooms, complete documentation, support clerical tasks, and ensure efficient court operations as part of a team.

Requirements

  • With a friendly and approachable manner, you’ll possess strong communications skills, with the ability to assist and address court users in a clear and confident manner.
  • You’ll have the ability to multi-task, prioritise and organise your own time undertaking some administrative tasks.
  • You’re comfortable using IT, with the attention to detail to ensure court documents are accurate and able to adapt to and learn new software packages.
  • You take pride in providing help and reassurance calmly and professionally in what can sometimes be challenging situations.

Responsibilities

  • You will be an essential first point of contact for all the court users.
  • There will be regular contact with the judiciary and assisting the administrative staff.
  • You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently.
  • You will also carry out some general clerical work as required to support the work of HMCTS.
  • Ushers work within a team with regular management support and are responsible for their own time.

FAQs

What is the job title for the position being advertised?

The job title is Court Usher at Hereford Justice Centre.

What is the salary for this position?

The salary for this position is £23,311.

What type of contract is being offered?

The contract type being offered is permanent.

What is the working pattern for this role?

The working pattern can be full-time, part-time, or job share.

Where is the location of this job?

This position is based at Hereford Magistrates, HR1 2HE.

What are the key responsibilities of a Court Usher?

Key responsibilities include being the first point of contact for court users, assisting the judiciary, preparing court rooms, completing documentation, and ensuring the smooth running of court hearings.

What qualifications or skills are required for this role?

Candidates should possess strong communication skills, the ability to multi-task and prioritize, comfort with IT, attention to detail, and a friendly demeanor.

Will there be any training provided for this position?

Yes, training will take place at Worcester Crown Court, and then you will be based at Hereford Justice Centre.

What employee benefits are offered with this role?

Benefits include access to learning and development, flexible working options, a Civil Service pension with a 28.97% employer contribution, annual leave, and public holidays.

Are there nationality requirements to apply for this position?

Yes, this job is open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work in the UK, and certain EU nationals.

How will applicants be assessed during the selection process?

Applicants will be assessed against specified behaviours, strengths, and experience as part of the Success Profiles recruitment process.

Is there any specific requirement regarding the working hours?

Standard full-time working hours are 37 hours per week, but a minimum of 3 full days (22.5 hours) of part-time working will be considered.

How can applicants contact for more information or assistance regarding the application?

Applicants can contact the SSCL Recruitment Enquiries Team via email at moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk or by phone at 0345 241 5359.

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HM Courts & Tribunals Service (HMCTS)

We're responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.

Law
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

This is the official LinkedIn page for the HM Courts & Tribunals Service. We are responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. We are also responsible for non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary to provide a fair, efficient and effective justice system. We employ around 17,000 staff and operate from locations in England, Wales, Scotland and Northern Ireland. Through the courts and tribunals we give people and businesses access to justice, including: - victims and witnesses of crime - defendants accused of crimes - consumers in debt or with other disputes - people involved in the adoption or protection of children - businesses involved in commercial disputes - individuals asserting their employment rights or challenging the decisions of government bodies - people affected by relationship breakdown We follow the Ministry of Justice’s strategic vision for reform, to create a more effective, less costly and more responsive justice system for the public. We’re responsible for: - providing the supporting administration for a fair, efficient and accessible courts and tribunal system - supporting an independent judiciary in the administration of justice - driving improvements across all aspects of the administration of the courts and tribunals - collaborating effectively with other justice organisations and agencies, including the legal professions, to improve access to justice - working with government departments and agencies to improve the quality and timeliness of their decision- making, which will reduce the number of cases coming before courts and tribunals All our commercial contract opportunities over £10,000 can be found on the GOV.UK Contract Finder service: https://www.gov.uk/contracts-finder For more information on how we use social media, visit: https://bit.ly/2TDvAUV